“Very thorough, polite, responsive to all our questions, and very patient.”   What did you...
“(Rich) knew his stuff, answered questions well. Easy to work with, knowledgeable, low pressure.”  ...
“It was smooth and straight forward. It was easy and there were many choices.”  ...
“Rich was knowledgeable, thorough, and made us feel he truly cared about us being served.”...
“Rich Horowitz is a very patient and professional Consumer Specialist. I never felt pressured to...
“The process was efficient and smooth. Richard was professional, concise and friendly. It seems to...
“Rich was thorough in his preparation and answers to my questions. He was easy to...
“Richard’s explanation of the policy was very clear and concise. (He) was very patient and...
“High level of attention to detail.”   What would you tell a friend or colleague...
“Richard explained everything in detail and answered all my questions. I was able to compare...
“(Rich) was prompt with his telephone call, answered all of my questions, and provided additional...
“(Richard) was very helpful in answering all our questions and not pushy! Good important information,...
For what reason did you give a score of 10 of 10 for your overall...
“Richard was very knowledgeable and pleasant when explaining LTC to me. It was very informative,...
“I thought he did a great job of explaining and asking if I had questions....
“He did very well at explaining to us the LTC process and helped us to...
“Richard was easy to work with and very knowledgeable. He was a great help explaining...
“He seemed very knowledgeable, and explained things well. A quick education leading to a good...
Richard is knowledgeable on LTC. He informed me of all my options. I was able...
Excellent support during the entire process. This guy knows what he is talking about.  ...