“Rich Horowitz is a very patient and professional Consumer Specialist. I never felt pressured to purchase any policy during the process of applying for Long Term Care Insurance. I was able to ask numerous questions about LTC until my husband and I felt comfortable with our decision. Rich was so patient with us. After my husband and I signed off on the application and sent our check in we had no remorse. It takes a highly trained and educated Specialist like Rich Horowitz to make a consumer that at ease.”