Testimonials - LTC Consumer

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“[Rich] explained well and simply. Good information and well explained.”

-James, VA 9/21/2023

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“Lisa is very personable and showed me all my options that would best suit my needs. She took the time to answer all of my questions thoroughly. Lisa will give you all the best options for your individual case and answer any questions you may have. She made it a pleasure to buy insurance that I hope to never have to use.”

-Mary, OH 9/20/2023

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“Very informative. Explained all details and answered any questions we had. Friendly and pleasant personality. All aspects were covered on the LTC insurance. There is flexibility in the program. It can be design to fit your needs.”

-Annette, AZ 9/7/2023

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“Dan is a great broker who has access to different types of plans. Dan was very patient, flexible and he explained the different types policies that match our needs.”

-Rowena, IL 9/5/2023

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“Sarae was [informative]and broke everything down for the layman to understand. I felt we were able to make a good decision regarding our insurance with her guidance. Consistent follow up and high level of knowledge regarding long term and short term care insurance.”

-Maren, ID 8/31/2023

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“Mr. Durr explained everything very well, answered all my questions. Great teacher.”

-Robert, AR 8/30/2023

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“The agent was professional and patient; willing to explain and answer questions. Great experience!”

-Magaret, IL 8/29/2023

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“Dan was nice, informative, professional, and helpful.”

-Angela, MS 8/25/2023

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“Very knowledgeable, made us feel like he knew what our goal was and kept his offerings relative to our best interest and not his own. Answered all our questions at our level not over complicating them. Made the application process very clean. Also left us with a feeling of confidence that he is ready to help if we have any questions or concerns.”

-Jeff, IN 8/24/2023

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“Professional and very knowledgeable regarding LTC.”

-Mark, MI 8/21/2023

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“Knowledgeable [and] great!”

-Toby, TN 8/18/2023

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“Dan reached out to me quickly and set up an appointment to go over products that would suit my needs. He also followed up with me within a very timely manner. Very personable and not pushy. Also, [he] listened to what I was looking for and didn’t try to sell me something that I didn’t need.”

-Cheryl, CO 8/16/2023

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“Thorough and patient.”

-Robin, KY 8/16/2023

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“Courteous [and] knowledgeable. Helpful in every aspect.”

-Victor, IN 8/14/2023

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“Very helpful, explained all the options and information in a understandable way.”

-Gordon, OK 8/11/2023

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“Kathryn Paszkowski has been very informative, explains all scenarios clearly, and has concise answers to all questions. Kathryn is skillful enough to be persistent without being pushy and has great follow through/follow up.”

-Chris, LA 8/10/2023

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“I had a lot of questions, and she answered them all and let me take my time. I never felt pressured, and I felt like she heard what I needed to say. I would tell [new clients] that LTC premiums are less expensive when you’re young! And you go ahead and ask questions and maybe consider doing things sooner and that this was a great company to work with.”

-Pamela, AZ 8/3/2023

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“Prompt and easy to understand. [I was] able to quickly understand the products offered.”

-Sandra, SC 8/2/2023

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“He was very informative, polite and very patient with me. I’m not good at all this computer stuff. [These are] helpful people and I got a great policy.”

-Terry, NM 8/2/2023

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“Jonathan was very professional and answered all my questions thoroughly.”

-Gail, MO 7/30/2023

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“Mindful of time of others; very responsive.”

-Rob, GA 7/27/2023

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“She was knowledgeable, answered all of my questions and was not high pressure to sell something. Plenty of options and levels of insurance to meet everyone’s needs.“

-Lori, FL 7/22/2023

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“Samantha made the entire process, from my first inquiry until today’s application submission, simple and understandable. I would tell [new clients] that, if they are quite lucky and get assigned to Samantha, they will have the reasons for obtaining LTHC insurance explained clearly, the terms and conditions of the policy explained clearly, the costs for the policy and for obtaining LTHC itself explained clearly, and can than make an educated decision with full support from Samantha, but no pressure at all.

-Shaun, WY 7/20/2023

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“Eben was very informative & professional [and it was] very easy to file.”

-Bob, NJ 7/20/2023

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“Jonathon Durr was a pleasure to work with. He is knowledgeable, had patience answering my questions, illustrated numerous options, and ultimately guided me to comfortable decision. LTC Consumer was a pleasure to work with. Offering solutions to needs with no hard sales tactics.”

-Robert, OH 7/19/2023

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“Excellent stress free time. Personal attention, prompt. Five-star communication skills. Very nice too.”

-Janielle, CA 7/18/2023

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“Cathy was a great person to work with. Communication skills were excellent. Her knowledge of the product offerings was reassuring. Personable and thorough.”

-Dean, SC 7/18/2023

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“Dan is very good to work with. Great service.”

-Jeremy, CO 7/18/2023

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“Very informative and straightforward with answers. Very easy and smooth.”

-Ronald, IL 7/14/2023

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“Jonathan explained everything in detail and walked me through the process seamlessly. Explained everything and it it an easy process.”

-Stu, PA 7/14/2023

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“My experience working with Cathy was great. She was very thorough in explaining the products and the process. I felt well-informed before making any decisions. Friendly, thorough, knowledgeable, good follow up.”

-Lynne, KY 7/13/2023

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“A pleasure talking our representative, Sarae. She worked for us and obtained answers and information in a timely manner. Prompt, helpful and courteous responses whether by phone or email.”

-George, OH 7/13/2023

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“Very knowledgeable. Was able to submit quotes quickly. Discussed various options. Was Persistent. Very efficient.”

-Jason, IA 7/11/2023

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“Lisa was very good at her job and knowledgeable and helped me through the process easily. Prompt and knowledgeable.“

-Tammy, TN 7/10/2023

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“Took the time to explain things to us. We proceeded along at our own pace and never felt pressured.”

-Ron, PA 7/7/2023

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“Sarae was fantastic. Very patient, informative. Explained everything thoroughly . Accommodating and down right pleasant. Effortless. No pressure to purchase. Sarae, in my opinion, truly looked out for my needs.”

-Richard, GA 7/7/2023

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“Jonathan did a great job communicating with us from the first phone call through the final submission. It was a great experience! Great experience and I’m very happy with the service and the policy I ended up with.”

-Jeannette, AZ 7/7/2023

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“Responsive & took time to explain everything. LTC was convenient to work.”

-Kerry, PA 7/7/2023

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“Richard fully explained everything in simple terms and took his time making sure I fully understood everything. Great experience, very professional and knowledgeable.”

-Eric, PA 7/5/2023

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“Professional, articulate, knowledgeable–all with a sense of humor.”

-Homer, KS 7/3/2023

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“Jonathan was very well versed in the various insurance products available. He quickly answered all of my questions and explained all of the options available. He was well informed, very polite, and worked to understand my situation and guide me to an appropriate insurance product that met my needs at an affordable price.”

-Jimmy, AR 7/1/2023

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“Cathy was very professional and sought to explain everything in an understandable way with the goal to meet our specifics needs. They will help you find the right coverage and the best rates and will be very thoughtful & kind along the way.”

-Brian, NC 6/29/2023

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“Richard did a great job answering our questions and helped us understand this process. The information is very straight forward. Richard is very knowledgeable in the process, coverage, how the process works, and the timeline of the process and use of the insurance.”

-Ray, TX 6/28/2023

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“Solid advice. Patient [teacher].”

-Kurt, PA 6/27/2023

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“Professionalism, expertise, patience and honesty. My experience with Sam at LTC Consumer was very educational. She was exceptionally patient in explaining the various policies and questions I had. Her experience and honesty made it very comfortable for something that is so important. I felt that she was there to assist me in making the right choices and not someone that was trying to make a sale on her own behalf. I would highly recommend Sam to anyone that is interested in having this type of product.”

-Eric, WA 6/27/2023

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“Richard explained then insurance to us well and helped us make an informed decision. The information given was very helpful.”

-Michael, VA 6/26/2023

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“Lisa answered all our questions. Personal and flexible.”

-David, OH 6/23/2023

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“Katherine took care of my insurance needs. I would also tell (a friend or colleague) to get the insurance sooner than at 64 years old. She’s very personable and precise. She seems to care for the people she serves as an insurance agent. I felt that she really cared about my needs and what I can afford.”

-Cynthia, TN 6/22/2023

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“(Rich was) fast, easy, professional. Punctual, not pushy, provided good guidance and education throughout the process.”

-Tom, TN 6/14/2023

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“Bill knows his LTC stuff! He is direct regarding the options, offering multiple plans side by side for us to make the best choice based on our needs. Bill has been following up with my husband and I for several years, I was dragging my feet but he hung in there and has helped us so much in getting our coverage.”

-Amber, OR 6/11/2023

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“(Cathy) did a wonderful job. Great experience, she was wonderful.”

-Marcia, FL 6/8/2023

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“Jonathan made the process extremely easy and extremely understandable! (He) was extremely helpful, understanding, and professional! He is delightful to work with!”

-Laura, AZ 6/7/2023

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“Richard was very thorough, explaining everything about policy choices and was flexible with meeting time. (The process was) very easy and educational.”

-Valerie, NY 6/5/2023

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“(Dan was) patient, professional, (and) persistent. Great guy and knowledgeable.”

-Mai, WI 5/22/2023

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“Dan did a great job of explaining everything and was very helpful in answering any questions I had.”

-Dusty, LA 5/16/2023

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“Dan was extremely helpful and worked very hard to get us what we were looking for. He is very knowledgeable about LTCI.“

-Michaela, MI 5/12/2023

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“Dan Payne thoroughly explained our different options regarding home and long term facility insurance. Extremely pleasant personality. (He) expertly understood our concerns and needs and recommended our optimum options.”

-Daniel, TX 5/10/2023

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“Dan Payne took time to explain things well and to answer our questions. He was personable and professional. The experience wasn’t as difficult as expected. Dan made it easy for us.”

-Suzanne, TX 5/10/2023

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“Richard Horowitz was fantastic. Very professional and patient in fielding my many questions. Great follow up too. I tried to work with some other agents leading up to finding Richard and they all paled in comparison to him.”

-Michael, OH 5/10/2023

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“Sam was very kind, answered my questions with confidence and empathy for my lack of knowledge in this type of insurance. I highly recommend Sam to anyone that is interested in long term care insurance. Sam is knowledgeable, listens and answers questions with confidence. I felt confident in my decision.”

-Kendra, CO 5/5/2023

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“Very Professional. I found Dan very educated and smart. Took his time, explained every question we had, and spoke about those I had not thought of. He’s a credit to LTCConsumer.”

-Richard, IL 5/5/2023

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“(Rich was) professional, punctual, (and) thorough. Questions and concerns (were) explained slowly until understood completely.”

-Lori, PA 4/26/2023

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“(Kathryn was) helpful, patient, and kind. (She is) great, very personable. I saw everything I needed.”

-Stacy, NV 4/21/2023

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“(Cathy is) a good source of information if (you’re) interested in Long Term Care Insurance. (Cathy was) friendly, meticulous, very helpful (and) experienced.”

-Mel, OR 4/19/2023

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“I appreciate Dan’s listening skills, discernment of what I actually needed, and his follow through every step of the way. Dan Payne is professional, detailed, and thorough.”

-Phyllis, CO 4/17/2023

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“Very knowledgeable spoke with us on multiple different days at our convenience, had answers to all of our questions. If he could not answer it right then we scheduled in time at our convenience, and he had answers to those questions really knowledgeable and nice person. He was more than happy to work around our schedule. We talk to him on multiple different days, and he had an answer for every question that we could think of.”

-James, OH 4/13/2023

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“Sarae was professional, knowledgeable and thorough. She presented all options to me and let me make my own decision. There was no sales pressure from her neither was there any need for it. I really appreciated it. She was personable, pleasant and so accommodating. I instantly felt comfortable with her. She has a really nice manner about her. I recommend her highly and with no reservations!”

-Atiya, MD 4/12/2023

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“Jonathan was pleasant to work with, very knowledgably and professional, all that I could ask for.”

-Brett, OR 4/12/2023

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“(Kathryn was) excellent. Quick follow up, extremely knowledgeable, will get you taken care of.”

-Alan, MS 4/12/2023

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“Sarae was thorough and professional from day one. Her follow up was consistent without feeling pushy. She made us feel very comfortable, explaining everything in as much or little detail we required. Top notch representative! Sarae will work with you to find the best plan for YOU.”

-Catherine, WI 4/10/2023

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“(Jonathan was) patient, courteous, professional, knowledgeable, and very helpful. Easy process, no high pressure, and great rep to work with.”

-William, IL 4/8/2023

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“(Samantha was) honest, helpful, and respectful. (The experience was) very informative and satisfying.”

-Lou, IL 4/8/2023

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“Dan listened to my needs, gave me knowledgeable advice. (He was) super patient and tolerant.”

-Sherrylyne, TX 4/7/2023

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“(Rich explained my) LTC policy very well. (The meetings were) easy on Zoom.”

-Daniel, NC 4/6/2023

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“Lucy was very informative, helpful, listened to my needs, and tailored a solution to fit my situation.”

-Julie, IL 4/4/2023

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“Dan Payne was extremely thorough. He responded promptly to my initial information request, and follow-up questions. He patiently discussed all of my options and guided me through them based on my financial situation. He gave me great confidence in the decisions I made based on his knowledge. He seems to be truly invested in his clients’ well-being. Highly informative. Low pressure. Very accessible. Extremely knowledgeable. Made me feel very comfortable about big decisions.”

-Rebecca, IN 4/3/2023

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“Working with an LTC Consumer insurance broker gives (you) quick access to different companies and plans with the help of an advocate. This can save a lot of time. Samantha Johnson is extremely patient, professional and explains long term care concepts and scenarios very clearly. She made making a tricky decision a pleasant experience.”

-Lori, CA 3/30/2023

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“Eben had patience with us and walked us through all the phases of Long Term Care Insurance. (He) was very good at explaining everything.”

-Bob, NJ 3/27/2023

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“(Jonathan) is very knowledgeable and patient. He has the heart of a teacher and is a good listener. Detailed information was required but it was a smooth process. Quite informative.”

-Jeff, TN 3/23/2023

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“(Jonathan was) thorough, friendly, (and) easy to understand.”

-Garrett, TX 3/23/2023

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“(Rich) explained the different options available within the plan. He asked questions to determine the best fit. He didn’t just try to sell his primary his “go-to” insurance product which was my experience with two other agents. He found the best fit based on my concerns of annual cost but still wanting adequate coverage.”

-John, VA 3/23/2023

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“This has been a very long process and Samantha has been very patient with me in this journey. I felt no pressure from her which is important for something of this nature and investment.”

-Glenda, KS 3/16/2023

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“(Lisa) takes plenty of time to answer all questions and is very professional, very informative.”

-Bruce, AL 3/2/2023

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“Sarae was very patient with us and did not push, and answered all questions easily.”

-Michael, NY 3/2/2023

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“The meetings were prompt, easy to connect, and informative. Everything was organized and clearly presented.”

-Keith, AL 3/1/2023

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“Richard was a pleasure to work with. Very knowledgeable, professional and great follow-up.”

-Julie, SC 3/1/2023

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“(Kathryn) was absolutely fabulous. (Our interactions were) verbal, (by) text, (and with) email.”

-Leroy, TX 2/28/2023

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“(Cathy was) clear, (with) concise communications. Thanks for all your help!”

-Charles, CA 2/28/2023

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“(Rich) was very professional and personable. He was very knowledgeable about the different companies that offer long term care insurance.”

-Sue, OK 2/27/2023

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“Kathryn Paszkowski is very professional and efficient. She is very knowledgeable about long term healthcare and I feel confident she helped me select the right policy.”

-Julie, CA 2/24/2023

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“(Sam was) responsive, pleasant and knowledgeable. (She was) simple, straightforward, (and) most helpful.”

-Cathie, KS 2/23/2023

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“Lisa has been professional with consistent follow-up for several months and through various questions and concerns we have had to address. We appreciate the high level of professionalism, the lack of pressure with understanding where we were at in the process. Respecting / yet following up with our timetable through each discussion.”

-James, AZ 2/22/2023

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“Lucy Hountis is very knowledgeable and thorough. She took great care to explain everything in detail. Lucy made me feel comfortable with her trustworthy wisdom. I felt informed to make a conscious decision.”

-Marcie, WA 2/22/2023

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“He was very professional and efficient. Throughout the Zoom visit, he asked if I had questions. It was as positive as discussions about LTC can be.”

-Barbara, OH 2/18/2023

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“Very knowledgeable and professional agent. Application was surprisingly fast and painless. Extremely pleased.”

-Lynn, UT 2/16/2023

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“(Rich was) very thorough and accommodating on a subject that could become complex. (He made it) very easy to get the information and assist in making our decision.”

-Brian PA 2/16/2023

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“Cathy was so patient and so willing to take the time I needed to make my decision. She ran many scenarios and quotes for me which helped in making my decision. Cathy made this experience educational and informative with no pressure to buy.”

-Bonnie, FL 2/15/2023

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“Cathy was very thorough ad efficient with us. (She) did a great job of providing us with several alternatives and recommendations.”

-Steven, GA 2/12/2023

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“Dan clearly conveyed the information, gave me choices and was very knowledgeable. Excellent service and communication.”

-Robert, HI 2/10/2023

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For what reason did you give a score of 5 out of 5 for your overall satisfaction?

“Quality, knowledge, response, products and care of customer.”

-Chad, NV 2/8/2023

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“(Rich had) prompt responses, clear explanations, (and was) not bothered with multiple questions. (He was) informative, non-pressure, (and) time conscious.”

-Tim, SC 2/7/2023

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“Richard was great to work with. Very easy going and personable and a great communicator. He presented us with easy-to-understand information and options. His assistance and guidance was much appreciated.”

-Michael, FL 2/2/2023

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“Lisa is very friendly, knowledgeable, and helpful. All of our questions were answered, and we feel we made a good, informed decision about our insurance policy. Thank you so much!”

-Vicki, GA 2/1/2023

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“Richard Horowitz is both knowledgeable and personable. (He) is precise in his explanations.”

-Mary, MA 1/27/2023

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“Jonathan was a tremendous help in navigating the application approval process! Everything was fully explained, all questions answered satisfactorily. Jonathan made the entire process simple and efficient. His knowledge of the products and entire process were superb.”

-Kirk, OK 1/25/2023

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“(Samantha) was very informative and knowledgeable. She didn’t rush us through questions and made sure we understood. It was something I thought I would dread, and need to call other companies to compare, but (Samantha) did all that for us.”

-Janelle, TX 1/20/2023

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“(Rich) took everything in steps, little pieces, and would explain anything that I didn’t understand or had questions about. And, best thing is there was no pressure to commit! He was very patient and explained everything so thoroughly. I’m so happy with preparing for my future!”

-Laura, NC 1/17/2023

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“Jonathan is good at communicating. He’s kind, attentive, and isn’t high pressure. (Jonathan is) a ‘just the facts’ guy, and I appreciate that.”

-Marsha, AR 1/12/2023

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“Quick, simple process, with all bases covered and needs met with info sought.”

-Kevin, NY 1/12/2023

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“Richard was very patient with me. He takes his time to explain to me when I don’t understand. (LTC Insurance) is affordable.”

-Ronie, FL 1/10/2023

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“Block of some time. It is worth it. (Cathy) was very thorough and patient. She made the process very smooth.”

-Lisa, TX 1/8/2023

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“Great correspondence, friendly, attentive to needs. Excellent customer service from (Sarae).”

-Andy, TX 1/2/2023

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“I was looking for a specialty insurance product and (Cathy) delivered. I will work with her again when another insurance need comes up. Cathy was knowledgeable, attentive, helpful and swift in her response.”

-Barbara OR 12/23/2022

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“(Jonathan) knew the material very well and was professional. The information was well covered, and all questions answered.”

-John, TN 12/21/2022

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“Dan Payne communicates clearly and concisely, answered all my questions, and took the time to educate me. Dan is courteous. Dan described the process and completed his deliverables on-time and was patient while I became comfortable with LTCI.”

-Michael, PA 12/20/2022

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For what reason did you give a 5 out of 5 for your overall satisfaction?
“Efficiency, friendliness, products.”

What would you tell a friend or colleague about your experience?
“Good choice of products, professional, easy to use.”

-Jeri, TX 12/20/2022

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“(Jonathan was) very thorough and patient in his explanation of the nuisances of long term care insurance. It was important to understand the impacts of being proactive towards the purchase of LTC insurance. I believe the process of evaluating the companies was transparent and added to our level of comfort in decision making.”

-Shelly, LA 12/16/2022

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“Jonathan was the main core of our experience. LTC is not an easy subject to navigate around. There are a lot of details and questions we had since we were just beginning the process. We basically knew that we wanted but wanted to compare policies to make sure we could make a good decision with the options that were available for the right price. Jonathan was very patient throughout this process. He was very clear and helpful in explaining comparing the policies for us. He is also professional, friendly and easy to trust in helping us making our decision.”

-Jeannie & Joe, OH 12/15/2022

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What would you tell a friend or colleague about your experience?

“(Lucy) worked around my schedule. She was very patient. Lucy will help them find a policy to fit their needs. (She) will clearly explain their options. They should listen to Dave Ramsey and apply (for LTCI Insurance) at age 60, instead of waiting until 65.”

-Ellen, TN 12/10/2022

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“Richard was very knowledgeable and patient. Richard conducted several zoom calls addressing my concerns. Seamless.”

-Sheila & Ron, PA 12/6/2022

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“(Kathryn was) extremely helpful in maneuvering the maze of insurance options available. Very thorough. (Prompt in) response to questions.”

-Margaret, MS 12/4/2022

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“(Jonathan) was patient, thorough, and easy to understand.”

-Norris, TX 12/3/2022

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“Lisa Freeman made our experience stress-free. (She) is the most personable and knowledgeable insurance agent we have ever encountered.”

-Patricia, WA 12/1/2022

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“The process was way less intimidating with Cathy’s help. (She) was so informative when helping me choose a plan to fit my needs.”

-Laurie, CA 12/1/2022

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“Our experience was very enjoyable, and the time Jonathan spent is appreciated. (He is) very knowledgeable and professional.”

-Gregg, SC 11/23/2022

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“Cathy helped me understand different types of insurance, various costs, and answered any questions I had. (She) guided me through the process (and) explained the different plans.”

-Pamela, TX 11/22/2022

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“Samantha Johnson is very understanding of individual needs and wants. (She is) patient and knowledgeable.”

-David, MO 11/20/2022

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“Easy and prompt contact, good comparative information. Helpful agent and absolutely NO hard sell–that very important indeed! Clear, frequent communications and reliable with appointments, attention to our questions and understanding of our situation. Also volunteered helpful information and seems scrupulously honest.”

-Ramona, IL 11/20/2022

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“Response to initial information request was quick and knowledgeable. Process and options were explained well and final decision on options was clear and concise.”

-John, NJ 11/17/2022

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“Kathryn did an outstanding job answering our questions, patiently helping us through the myriad of options. (I would tell a friend or colleague that) they need to do this quickly while they are young, before any health problems undermine their choices. They need someone like LTC Consumer to guide them along the way.”

-Charles, DE 11/15/2022

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“This is a complicated process, but it is made easier by specialists like Jonathan. (He) found the best possible carrier for me. I required additional testing and therefore more of his time. He was extremely supportive. I highly recommend him!”

-Alix, CA 11/14/2022

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“Kathryn was very patient with me and very knowledgeable and I would very highly recommend her. She was very helpful, and also very nice!”

-James, TN 11/11/2022

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“Kathryn is very thorough and patient – she answered all of our questions and has been excellent in following up with us. Kathryn can answer your questions and recommend the best product for you and your situation.”

-Penny, MO 11/10/2022

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“Sarae is awesome, she’s knowledgeable, patient, informative and pleasant to work with. (LTC Insurance is) potentially overwhelming, so getting the right specialist is key.”

-Darren, CO 11/9/2022

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“Take time to talk to Dan and explore LTC Insurance benefits and qualities. He is attentive and knowledgeable. (Dan was) professional, (gave) quality advice, and (was) able to answer all questions.”

-Suzanne, AZ 11/4/2022

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“Dan was knowledgeable, helpful, kind and responsive. We enjoyed working with him very much. Excellent customer service, informative. (He) made the process simple.”

-Phyllis, MS 11/3/2022

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“Richard was professional and extremely helpful – excellent seamless process. Great working with you, thank you.”

-Paul, MA 11/2/2022

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“Sarae is the sweetest. She’s very patient explaining things to me. She is very, very personable. It was a joy talking with her.”

-Vickie, IN 10/31/2022

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“(Jonathan) is extremely knowledgeable and professional. He will always provide the best information he has and be forthright to find the answers if he does not have them.”

-John, NC 10/31/2022

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“Very professional, answered questions completely, assuring demeanor. (The process) was lengthy, but comprehensive.”

-Grover, TX 10/28/2022

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“Sam was very personable and efficient.”

-Jeffrey, AK 10/28/2022

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“Richard is very knowledgeable, courteous, and professional. He will find the right plan to match your needs.”

-Carol, FL 10/27/2022

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“Samantha was so helpful. She was patient, polite, and knew her stuff! Through two 1-hour sessions she answered all our questions and allayed any concerns we had.”

-Lewis, FL 10/19/2022

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“Lucy was very knowledgeable and easy to work with. Also, very accommodating with schedules and quick turnaround providing answers to questions.”

-Ryan, IL 10/19/2022

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“Dan was very detailed on explaining how LTC works, he took his time making sure we understood what he was explaining… easy to talk to. It was easy and painless, good experience.”

-Jerry, LA 10/19/2022

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“Sarae was very professional and knowledgeable on the LTC product. She sent several options that would fit our needs and the coverage we wanted. Sarae helped us to utilize the internet and gave us good objective information. She was very patient with us and answered all of our questions. And made us comfortable that we made the right decision.”

-Martin, IN 10/19/2022

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“Jonathan did an excellent job explaining everything to my husband Bernie and I. He made it easy to understand LTC planning. He was patient and really listened and he gave us good answers. Jonathan was very kind and gave us time to make our own decisions.”

-Launa, MO 10/19/2022

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“(Dan was) transparent and frank about matters. Make the call.”

-Mark, IN 10/11/2022

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“(Samantha was a) courteous, patient agent. Non pressure sales interaction. (She’s a) great sales rep to work with.”

-Joe, KS 10/7/2022

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“(Jonathan is) professional, courteous, informative, and cared about us as real human beings! (He was) very personable and laid back. Presented in a way you could understand and ask questions.”

-Bernie, MO 10/6/2022

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“Bill is detail oriented and explains things well. He is patient but persistent with regard to delays that occurred and is very thorough. He is competent and very helpful as well as efficient.”

-Sharon, WV 10/2/2022

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“Agent was most interested in what I wanted, and at the same time giving me a wealth of knowledge and understanding. (Kathryn was) consistently patient as we had to change my LTC application process to STC.”

-Mararet, TN 9/23/2022

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“Kathryn made the experience as painless and clear as possible. She stuck with me even when I was so indecisive.”

-Teresa, AR 9/23/2022

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“Jonathan did a great job providing LTC options that worked for my husband and I. He was very thorough and made sure we understood every step of the process. Jonathan did a fantastic job for us and we would highly recommend him.”

-Dawn, TN 9/21/2022

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“(I would tell friends or colleagues this was a) great experience. (I gave a 5 out of 5 for) thoroughness and friendliness.”

-Cindy, TX 9/19/2022

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“The LTC rep, Sarae Kasai, made applying for LTCI a no-stress experience. I felt that all options and trade-offs on cost were clearly explained. All of my questions were answered in a clear and concise manner.”

-Daniel, NJ 9/19/2022

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“(You will) have many options to choose from and (your specialist) can chat with you as much as you need to understand your situation, then narrow down the options to a few for your review. They send loads of information and comparisons, so you feel you know the policy choices. (Kathryn) was very patient with calls lasting far longer with all my questions.”

-Sheryl, WA 9/18/2022

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“(Kathryn) was very knowledgeable and thorough. She did a good job.”

-David, MS 9/16/2022

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“Ease of process. Clear explanations of terms and conditions. My questions answered promptly.”

-Marc, NY 9/16/2022

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“Very informative and helpful. (The experience was) easy, very helpful service.”

-Claudia, TX 9/16/2022

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“Dan was on point, very helpful, and timely with a follow-up call.”

-Ella, TX 9/14/2022

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“It was quick and easy. Very helpful agent. He was very friendly and knowledgeable.”

-Doris, IA 9/13/2022

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“Dan was very helpful in answering all my questions I had for him and was very patient and kind. I felt Dan was there to help make recommendations for my situation to help guide me to make the best decision.”

-Peggy, NV 9/12/2022

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“Jonathan was very knowledgeable in the product offered. He was courteous and confident.”

-Molly, LA 9/8/2022

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For what reason did you give a score of 5 out of 5 for your overall satisfaction?

“Professionalism, knowledge of the products, and willingness to help work through multiple issues. Ask for Jonathan Durr – he’s GREAT!”

-Joe, AZ 9/7/2022

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“I felt that (Lucy) did her homework to find the best policy for me. Her knowledge and the way in which she conveyed it, really helped to walk me through the process.”

-Meredith, CA 9/3/2022

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“I feel very confident all of our questions were answered. (Jeff was) very easy to work with and very informative.”

-Brad, TN 8/18/2022

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“Dan was very cordial, informative, and helpful. He was a pleasure to work with. (He) answered all of our questions, supplied all the information we needed, and was a very nice guy.”

-Jay, LA 8/15/2022

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“I would highly recommend Richard! (He) is so very knowledgeable in long term care… answered all my questions professionally.”

-Donna FL 8/11/2022

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“Jonathan met with us numerous times, went over in depth all of our options to fund and what we felt like we would need in future services and the cost of. Great customer service.”

-David, FL 8/10/2022

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“(Dan) looked into different options and companies and laid out a plan he thought was best for me. He answered questions that we had.”

-Gene, IN 8/09/2022

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“Jonathan was professional, knowledgeable, helpful, and organized. (Our experience) was excellent and informative.”

-Susan, VA 8/8/2022

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“(Cathy) helped us through this confusing process. Good communicator, responsive, no complaints.”

-Michelle, MO 8/6/2022

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“(Jonathan was) knowledgeable and helpful through the analysis and application part of the process. Flexible to meet some family scheduling issues along the way. Much appreciated. (We were) able to shop several options, work the entire process online from the comfort of our own home. (We were) provided several payment options to consider.”

-Joseph, KY 8/6/2022

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“It was informative and no pressure to purchase. (Rich) tailors (the) policy to best fit need and financial situation. (Rich was) informative, friendly, professional, (and) took time to answer all questions.”

-Brenda, FL 8/2/2022

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“Lisa Freeman was absolutely wonderful through the entire process. I truly felt that all the options available to me were presented and that the best interests in my health and financial concerns were primary to what I was presented.”

-David, CA 7/26/2022

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“Jonathan was very thorough in going over all my needs. Made me very confident in my choice for future planning! Very informative, left this experience feeling very satisfied with choices I made due to the knowledge that was provided to me in great detail Did not feel pressured to make any rash decisions, but to make the right one!”

-John, SC 7/26/2022

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“The process was extremely smooth and Dan was very knowledgeable. Dan was very good in following up.”

-Fontella, TX 7/22/2022

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“Very attentive, courteous, prompt to meetings, explained the process as many times as I asked. The most experienced person I’ve ever met.”

-Ajibola, TX 7/20/2022

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“We’re extremely satisfied with the help we got from Jeff. He is very knowledgeable, explain everything we need to know. Listens to us, and the willingness to help to make sure we understand and we know what to expect. Great communications always there to answer if we have questions through phone or email. We’re extremely happy with his service to help us with long term insurance. Thank you so much Jeff and we appreciate your assistance to help us.”

-William, CA 7/20/2022

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“It takes a bit of time to understand what the different LTC policies offer and how they work. It’s valuable to find an agent like Samantha who communicates well. She’s informative, easy to work with, patient, and has a great sense of humor. She clearly explained the parts we didn’t understand and met with us several times to help us make a good decision.”

-Janet, CO 7/20/2022

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“Cathy is very knowledgeable and helpful and patient! (She) knows her stuff and I have full confidence that she is providing me with what I want AND need, vs. just trying to sell me something.”

-Darlene, AZ 7/12/2022

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“Lucy is great. Friendly, patient, thorough and clear. I will be recommending her to various friends who are looking into long term care.”

-Maj-Britt, NC 7/12/2022

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“Richard was good at answering my questions. He was able to give me guidance when I needed it, He was well spoken, easy to understand, possessed good knowledge about his product, and was personable. It was nice that he never pressured me to ‘buy more’ but was realistic with my needs and gave me information which gave me confidence in making choices.”

-Rita, AL 7/9/2022

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“Richard was knowledgeable on the subject matter and patiently answered all our questions. We appreciated his kindness and support in helping us both get on the same page. Richard is the best person to walk alongside when considering such a big and important investment.”

-Mayra, NY 7/8/2022

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“Samantha Johnson is fantastic! My wife and I both enjoyed Samantha’s friendly approach, and quickly realized her knowledge and skills were working in our best interest. She gained our trust and that’s why we finally purchased a long term care plan. She was patient and thoughtful with her answers to our many questions.”

-Val, NC 7/7/2022

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“(Cathy) was timely with her response to my request to learn more about LTC. Her explanations and answers to my questions were helpful, knowledgeable, and thorough. I became aware of things I didn’t know before. I appreciated the time and personal interest I was given concerning any and all questions I had.”

-Theresa, TX 7/6/2022

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“I first called Jeff back in November 2021 and he put up with me asking different questions for over 7 months. He’s a patient man! (He is) professional and knowledgeable about LTC insurance.”

-Susan, CO 7/3/2022

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“(Jonathan) was very helpful answering questions clearly. And patient to explain again if needed. Appreciate his help!”

-Mary Lou, MO 6/30/2022

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“Jeff was very knowledgeable and explained everything clearly. (He) made it so easy.”

-Marian, NC 6/29/2022

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“Everything was explained in depth and agent was very clear. Concise as well as friendly and kind.”

-Ginger, VA 6/23/2022

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“Received great follow through and explanations of information through the process.”

-Lowell, AZ 6/22/2022

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“Excellent service, very thorough, no pressure, personalized approach and extensive time provided to explain in detail and answer questions.”

-Terra, WA 6/22/2022

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“Lisa was very knowledgeable and explained the plans so that I was comfortable making a decision on what company to choose.”

-Stacy, WA 6/20/2022

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“He was very knowledgeable and helpful in our search for long term care insurance.”

-Shelly, IA 6/19/2022

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“I’ve heard that LTC can be very confusing and expensive. Sarae showed us options and explained everything in easy to understand terms. (She) gave wonderful advice making me feel like she really had my best interest at heart. She is professional, friendly, and approachable.”

-Lori, CA 6/17/2022

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“The process was more time consuming than normal and had some unexpected issues. Sarae really stuck with me through it and found answers to the issues that we confronted. I felt like we were a team working on this together.”

-Jean, CO 6/16/2022

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“It was an easy process and fit into our schedule and lifestyle. He explained everything and answered all our questions.”

-Steven, IA 6/14/2022

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“Jeff is great to work with. Helpful, personable and knowledgeable.”

-Christine, OR 6/13/2022

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“Very simple process, thorough process, options available. (Sarae) was attentive and responsive.”

-Todd,TX 6/13/2022

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“Jonathan was easy to work with and very thorough in explaining the various options and details. (He was) professional, personable, knowledgeable, and thorough.”

-John, TX 6/10/2022

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“Samantha did a really nice job walking me through all aspects of coverage, qualification, premiums, etc. and answered all my questions without any pressure.”

-Bruce, CA 6/9/2022

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“Very detailed and knowledgeable, no pressure sales. I was given the information and treated like a trusted friend. There was no pressure to purchase.”

-Pat, ID 6/7/2022

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“Jonathan is professional and does a thorough job of outlining the process. The only issue was difficult finding times to meet. It’s a much longer process than we realized, but Jonathan did a good job of walking us through.”

-Veronica, LA 6/1/2022

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“Samantha was very patient and answered our questions completely. She was pleasant and adjusted to our changing schedule. The process was easy and clear.”

-Michael, TX 5/31/2022

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“(Samantha was) great at solving issues, very knowledgeable. Very thorough and really good to work with.”

-Marty, TX 5/25/2022

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“Lucy is very professional and courteous.”

-Diana, CA 5/10/2022

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“(Sarae) is very informative. She spent plenty of time explaining everything so we could make an informed decision. I highly recommend her. She took all our concerns and guided us to make a good choice.”

-Linda, OH 5/6/2022

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“Lucy has a kind, nice disposition and is easy to work with. (I would tell a friend that my experience) was satisfactory, and hopefully I get the insurance coverage I would like.”

-Ann, OR 5/6/2022

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“Jonathan was very patient as he walked us through quite a few options for LTC. We had several appointments before finding what would work for us. He gently led us there. We felt confident that he understood our needs and the products he had to offer. LTC maybe be something that (people) need in the future. Jonathan can help them determine their need and find a policy that fits them.”

-Art & Elane, FL 4/28/2022

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“Sarae was very informative and patient and addressed all our questions and concerns. We were able to get the information we were looking for and have a better understanding of what LTC covers. (Sarae) was was very patient in showing us all the different options that we have and we did not feel any pressure on making a decision. It was a great experience overall.”

-Rogielyn, NJ 4/28/2022

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“My agent put up with the hassles of my busy lifestyle and got the job done. (She was an) extremely knowledgeable and caring individual.”

-Louise, FL 4/26/2022

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“I received the information I wanted and as treated with respect and patience. LTCI was clearly explained and options given.”

-Marilyn, IL 4/26/2022

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“I appreciate that Rich ensured I understood each step – and then once achieved – move on to the next point. Everything was fully explained to include the programs available which helped me make an informed decision.”

-Kevin, FL 4/21/2022

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“Everything went smoothly! (Cathy was) very professional.”

-Charles, PA 4/19/2022

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“Sarae was professional, knowledgeable and friendly. Answered all questions (some more than once). I felt comfortable making decisions with her help. I was easy, painless.”

-Mary, NJ 4/19/2022

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“(Dan is) knowledgeable and caring. Prepared and responsive. It would have been a five, save for (an) initial proposal error.”

-James, TX 4/18/2022

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“The representative was very knowledgeable and answered all questions. He had a relaxing conversational approach to our discussion which made for a pleasant experience. I would recommend the service to others based on my experience.”

-David, TX 4/18/2022

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“Cathy has been so helpful in the whole process. (She) is very well educated in this product and guides you through the process and matches the product to your needs.”

-Jiminell, NM 4/13/2022

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“Lisa has been super throughout this process. Helped me learn the ins and outs. And really knows her stuff.”

-Regina, GA 4/13/2022

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“Kathryn was prompt, informative and answered all our questions. She also shared her screen during Zoom for the application and walked us through it! This is an incredible service to assist when you need options.”

-Wanda, TN 4/13/2022

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“She was very prompt in response, she provided the right amount of communication and she was open about the various policies available. (It was a) quick, simple and easy process.”

-Jennifer, NY 4/11/2022

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“Lisa Freeman is prompt, informative and efficient. The process was very smooth and efficient.”

-Christopher, NY 4/8/2022

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“Cathy was great. She was very patient, attentive and informational. She was knowledgeable about the products and addressed all my concerns. Cathy provided education which made me feel comfortable in making my final decision. I would recommend family/ friends to work with her directly.”

-LaSurma, SC 4/7/2022

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“Lucy was both knowledgeable and flexible in our interactions. (You) can get all (your) questions answered quickly and be presented with an array of options.”

-Joseph, WA 4/6/2022

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“Mr. Durr was extremely knowledgeable about the products he was representing to us and took the time to thoroughly explain all the ins and outs of the policies we were considering.”

-Richard, AR 4/5/2022

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“Sarae is great, I would recommend her highly. Presented information very clearly. Provided answers to all our questions in a direct balanced manner, not a ‘sales’ response. Built trust.”

-Tom, NY 4/5/2022

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“Jonathan is very organized and thorough. His communication skills are excellent, (he) frequently asked about questions I might have, ensuring I fully understood all aspects of LTC. He is very knowledgeable of insurance carriers, transparent in his presentation, and patient in guidance. He was discerning of my needs, but didn’t just throw out facts. More importantly, he took into consideration my psychological/ mental/ emotional concerns. He was committed to give me the information I need to make the best decision. His personal consideration sets him admirably above others in my estimation. Professional, astute, personable, thorough, patient… a man of his integrity is a rare, refreshing find in today’s business world.”

-Alisa, TN 4/4/2022

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“Rich was easy to talk to, professional and answered all of my questions.”

-Nancy, WI 4/4/2022

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“Using a broker is the way to go, Bill has been doing this long enough to know his stuff. (He) is knowledgeable, responsive and friendly. He gave us confidence in our decision.”

-Chris, SC 4/2/2022

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“Lucy was very attentive to our needs and tailor-fit a policy that fit our budget. She was very patient and listened to all our concerns. She made us feel comfortable and displayed a strong work ethic and dependability.”

-Dave, CA 3/31/2022

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“(Dan is) knowledgeable, (a) teacher, down to earth, (and has) good follow-up and follow through.”

-Jennifer, CA 3/30/2022

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“Jonathan was awesome! (He) is excellent at providing an overview of the benefits and understands local laws.”

-Ray, VA 3/28/2022

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“(Lucy) took the time to address all my concerns and questions. Also, she took the time to review all other options open to me on LTC Insurance and made it her goal to find a LTC plan that would fit my LTC needs with premiums that fit within my budget.”

-Carol, CA 3/25/2022

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“Rich is honest and knowledgeable. He explained all of our options well. He wants the best for his clients but doesn’t wan to put them into something they can’t afford.”

-Ron, FL 3/22/2022

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“Kathy has been super informative of all my options. Step by step, line by line. In the past I have spoken to men whose idea of detailing a plan was to say it was ‘x’ amount of dollars. Nothing else! If you are a woman you need to talk to Kathy. She truly cares and will show you all options, and explain each one! I feel so confident and calm knowing I selected the best plan for me thanks to Kathy. This would not have happened if our paths had not crossed. Thank you Kathy!”

-Rebecca, TX 3/21/2022

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“(Cathy was) great. (She gave) very good guidance to find the right LTC coverage.”

-Michael, NV 3/18/2022

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“Very helpful, went over everything very thoroughly.”

-Teri, PA 3/18/2022

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“Cathy was very knowledgeable, courteous and understanding. (She) had the knowledge, but also looked to get the most for my money.”

-Stephen, CA 3/17/2022

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“Sarae was well informed and patient in explaining the options. She answered my questions fully and was patient when I needed time to think.”

-Gary, OR 3/16/2022

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“Dan was very consistent, extremely helpful with thorough explanations of the process and the product. We found him to be extremely patient and understanding with us and our needs.”

What would you tell a friend or colleague about your experience?

“I would say that Dan will walk you through every step of the way, with kindness, patience, and tip top knowledge of the product and process. He will answer every question you have with clarity and knowledge.”

-Rebecca, CA 3/16/2022

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“Cathy was EXTREMELY patient with my process, always kind, always informative, (and) helpful.”

-Judy, PA 3/12/2022

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“Lisa is just awesome to work with. She reached out to me regarding a change in products that she thought would benefit me…and she was RIGHT! Lisa took the initiative and worked with me to find the right blend of products to suit my needs, which change over time. She is always easy-going (no high pressure!), professional, has attention to detail and always follows through with what she says she will do. I look forward to future interactions with Lisa and would highly recommend her to anyone who is interested in LTC but has no idea where to start.”

-Lisa, TX 3/9/2022

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“Sarae did a great job explaining everything.”

-Dan, ID 3/9/2022

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“(Dan) was very helpful in providing me the information and choices necessary to make a decision on which LTC company.”

-Tom, OH 3/9/2022

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“(Rich) scheduled and followed up promptly, gave information about the product including pluses and minuses – good to hear that it’s not appropriate for everyone – (and was) very realistic about the issues around applying for LTC.”

-Howard, MD 3/3/2022

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“Jonathan sincerely wanted to help me accomplish my goal. He worked to find a product to fit my budget. (He was) thorough, respectful, NOT pushy.”

-Lisa, TN 3/3/2022

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“Dan was patient, pleasant, professional, and very knowledgeable. I would tell (a friend or colleague) that Dan knows what he is doing and is a good person to work with.”

-Carla, CA 2/28/2022

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“Jonathan was friendly, knowledgeable, and efficient. (He) made it easy and helped us find a great insurance policy.”

-Alice, NC 2/28/2022

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“Product was cost effective and very adequate for our needs. (Dan) was truly helpful and was able to address all our concerns.”

-Ronald, TX 2/26/2022

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“Great overall experience. Rich explained the product, the benefits, and (he made) the process easy.”

-Hector, NC 2/25/2022

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“Jonathan was very thorough, explained everything so well, (and) helped me understand terms I wasn’t necessarily familiar with.”

-Virginia, GA 2/24/2022

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“Samantha was very responsive and was even willing to talk and go over forms on weekends. (She) helped me understand the various options within LTC and was able to answer all of my questions.”

-Anne, WA 2/21/2022

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“I’m 66 (and had) never thought about LTC. (Lucy was) very informative, knew her stuff, very understanding on any questions asked. Top Notch.”

-Daniel, NC 2/19/2022

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“Samantha provided me with an incredible amount of information. I feel extremely well informed as a result of working with her. She gave me all the information needed to make informed decisions on this complicated decision and does not pressure. She was responsive, got answers to questions, and was very patient.”

-Mary, CO 2/16/2022

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“If LTC is the thing you are looking for, (Jonathan) is the guy to call and talk to. He explained the subject matter very well and is really knowledgeable about his profession.”

-Bruce, AR 2/16/2022

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“Rich was a pleasure to work with. He was prompt, knowledgeable, and helpful in this process. I knew little and he knew a lot and was willing to share his knowledge freely.”

-John, KS 2/16/2022

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“Kathryn is one of the most professional, knowledgeable and accomodating individuals I’ve interacted (with). My schedule is grueling, to say the least, but she always manages to facilitate meetings and requests. She is an exceptionally personable individual.”

-Jeffrey, TX 2/15/2022

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“Sam will work hard to find the insurance solution that you are looking for. She is positive and helpful and pleasant to work with. Sam was very helpful with the first product – I was not approved. She had another product to recommend as a second choice. I appreciate her willingness to work with me and meet with me multiple times.”

-Melinda, TX 2/15/2022

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“She was friendly, knowledgeable, and made the process as easy as possible. (Sarae) handled things efficiently, was flexible with scheduling, and went out of her way to make the process go well.”

-Richard, WA 2/14/2022

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“Cathy did an outstanding job explaining my options, answering questions and providing timely responses by email and telephone. The experience included details, financial options and a variety of options to choose from. All my questions were answered by someone with expertise in a way that I could understand.”

-Cynthia, CA 2/11/2022

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“Long term care insurance is a must, and (LTC Consumer) makes it easy to understand and apply. Easy process. Well explained. Expedient.”

-Pedro, SC 2/11/2022

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“Generally a really excellent experience. Very informative, timely with follow through, engaging, etc.”

-Marcos, WA 2/8/2022

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“Lucy was thorough, professional and friendly. (The experience) was convenient and informative.”

-Melvin, NV 2/6/2022

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“Rich explained the coverages and which would be best for me. (He) does a great job of explaining coverages and what you need.”

-Ella, FL 2/5/2022

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“(Rich) provided very good information (and) did a great job teaching! He answered all our questions very well and found a product that fit our needs.”

-William, NE 2/4/2022

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“Sarae was informed, clear in her explanation of the products available, not pushy, and considerate. She was able to take the complex and boil it down to very easy-to-understand information for us to absorb and process. The process was very easy and I would recommend friends and family to reach out should they need (LTC) insurance.”

-Victor, IN 2/4/2022

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“Richard was very informative and professional. (LTC insurance) can be a complicated product, but Richard was very easy to talk to and answered all of our questions.”

-Ruben, TN 2/4/2022

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“(Sarae) was professional and answered all my questions. (She) was knowledgeable and patient in answering all questions.”

-Matthew DeJoseph, NY 2/2/2022

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“Cathy was thorough in helping us understand the process of application, coverage and claims. She was so patient with our schedule and questions. Call her, she can walk you through it all.”

-Robert, SC 2/1/2022

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“(Dan was) informative and helpful.”

What would you tell a friend or colleague about your experience?
“Pretty pain-free.”

-Darwin, MI 1/29/2022

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“We’re so relieved we came across LTC Consumer. Lucy handled our concerns and situation efficiently, and educated us on the best option available to us. We are impressed with the prompt service and technology, and Lucy’s professionalism, product knowledge, and expertise. Highly recommend and keep up the great work.”

-Norma, CA 1/27/2022

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“He listened to us from the very beginning so we knew he was trying to find the best policy and price for us. He is very professional and understood his material thorouhly so he was able to educate us.”

-Sandy, GA 1/27/2022

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“If yu need information and a good experience, this is the way to go. (Jonathan) went specific and thorough in his explanations. Also very courteous and respectful of my time.”

-Clay, IA 1/24/2022

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“Great service! Jeff took the time to explain and actually discuss the coverage options.”

-Kenneth, TX 1/23/2022

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“Jonathan is knowledgeable, listens well, (and) explains everything plainly so we can understand. Your needs are dissected and the proper products recommended.”

-Tony, TX 1/21/2022

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“(Jonathan was) very informative and accommodating! Very easy and (Jonathan) carefully went over all details.”

-Larry, AR 1/20/2022

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“Lisa was especially helpful. She listened to our concerns and needs and found us something that was exactly what we were hoping to find.”

-Peter, NY 1/19/2022

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“Jonathan was very well prepared during his initial presentation. He answered all of our questions thoroughly. He was happy to offer additional products to customize our needs.

Jonathan offered us superb service throughout the application process. He was extremely professional and knowledgeable.”

-Thomas, SC 1/18/2022

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“From the very first phone contact, Kathy was knowledgeable, personable and professional. Good products and service.”

-Richard, AZ 1/15/2022

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“The information was presented very clearly and concisely and all of our questions were answered. We were walked through the application process with ease. (Jonathan was) easy to work with and (had) great customer service skills. Very pleasant experience.”

-Annemarie, CA 1/14/2022

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For what reason did you give Lucy a five stars out of five stars for your overall satisfaction?

“Patience – Thorough – Knowledgable – Friendly”

-Sonia, MI 1/14/22

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“Dan was very knowledgeable, informative and did not pressure us to make a decision.”

-Erik, CA 1/7/2022

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“Dan Payne was excellent at answering all my questions and concerns. In speaking with (him) I found him to be very knowledgeable in his field and very professional in his attitude.”

-Joseph, TX 1/2/2022

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“Jeff really went above and beyond to help me understand LTC insurance and the process. I am very impressed with his patience and thoroughness. This is not a simple process, but Jeff is very knowledgeable and ethical. I felt like he was helping me make the best decision for me. He did an excellent job and stuck by me for quite awhile while I made up my mind.”

-Amy, CA 12/31/2021

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“Cathy was very helpful and worked to meet my needs for LTC Insurance. (She) asked many questions to determine my exact needs and then went over various options that could supplement my needs for LTC Insurance.”

-Thearon, NC 12/29/2021

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“Samantha Johnson was very personable and explained in detail all aspects of the LTC policy I was interested in. She was very thorough in explanations of policy parameters, pricing, and options for payment, and made me feel it was up to me to choose what I needed with guidance from her. There was no urgency in selling… I felt very comfortable in talking about my financies and what I felt I could afford.”

-Carolyn, OR 12/28/2021

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“I looked at so many plans and spoke with a number of agents, but finally contacted (Samantha) who was able to guide me through all the information in a very organized fashion. (She) was efficient and patient through all of my questions. What I originally interpreted as an impossible goal was finished in about a week or less with her guidance. I feel confident about the decisions made at last!”

-Sandy, TX 12/16/2021

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“I have had nothing but an A++ experience with Cathy. She always takes the time to more than adequately research what is available for my needs. Her knowledge of the plans is amazing and she is able to explain it in a way that is easily understood by a ‘layperson.’ I am very glad she is my rep!”

-Robert, TX 12/6/2021

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“Cathy took the time to explain long term care coverage in detail and answered our questions in a follow-up meeting. She completed the application for us with no problems and told us what to expect for next steps.”

-Vincent, NC 12/6/2021

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“Rich did a wonderful job of explaining everything to me. He had patience with me, I had a lot of questions, and he answered every one. I was late getting on zoom and he was there waiting.”

-Beverly, MD 11/25/2021

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“Samantha was very knowledgeable, able to find a plan that worked for us, and was able to work within our timeframes as well as gently remind us when we forgot to do something. We would highly recommend her services to anyone.”

-Jerry, AZ 11/23/2021

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“Cathy was amazing! She patiently answered ALL of my questions regarding the new long term care plan and made it easy for me to understand the ‘insurance language’… Wonderful and very professional, personable and kind. Sincerely, Tim.”

-Timothy, AZ 11/19/2021

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“Lucy was very informative, patient and friendly. She did a great job of explaining all of our options, answering all our questions and providing recommendations for our consideration. She was very accommodating to our schedules and a pleasure to work with.”

-Steve, MI 11/17/2021

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“Dan found a couple of different plans for me when I was contemplating Long Term Care Insurance. He was knowledgeable and kept in contact with me even though I was taking my time studying and deciding which way I wanted to go.”

-Theresa, MT 11/11/2021

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“We were in a time crunch getting LTC coverage in place in Washington. Samantha did an amazing job of quickly helping us sort through options, choose what was best for us, and get all the paperwork in on time. Her follow-through was excellent and she communicated often and well through the entire process.”

-Daniel, WA 11/10/2021

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“Bill did a great job helping me obtain LTC Insurance for my mother. He provided many quotes to make sure that we had all of the options before us. I am super pleased with his service and would recommend him to anyone considering LTC options.”

-Adrianne, SC 9/2/2021

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“After researching this insurance product for two years my husband and I decided to move forward with Jonathan. Jonathan patiently explained all aspects of the policy and made us feel comfortable and confident with our decision. We can now work toward full retirement knowing our assets are protected and giving us great peace of mind. I would highly recommend Jonathan if you are considering LTC Insurance as part of your retirement plan.”

-Toni, PA 9/16/2021

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“Dan was a very helpful and professional insurance agent. He was able to answer all of our questions and exceeded the expectations we had for this experience. I would highly recommend him to anyone who is in the market for this coverage.”

-Louis, OH 9/8/2021

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“I worked with Samantha over the course of several weeks, during which we exchanged questions and information. Samantha was extremely helpful, calm, and encouraging, which removed the stress that I initially felt. Samantha is well informed and positive and I really appreciated both her cheerfulness and professionalism.”

-Catherine, WA 9/1/2021

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“(Jeff) was knowledgeable, efficient, kind and open to our timeframe. He found us different options and found us one that had very good coverage and within our price range. I would recommend his services to anyone looking for long term care (insurance).”

-Jenny, CA 8/31/2021

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“We were so happy to have Sarae as our LTC Consumer specialist. She’s very knowledgeable, accommodating, and responded to all our inquiries. We tried to get quotes from different companies for LTC; our decision to choose the company that Sarae offered was not only because of the company but how she presented it and made us feel valued and appreciated.”

-Grace, CA 8/31/2021

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“We all appreciate excellent customer service. You will find it if you work with Jeff. He is a seasoned professional who is able to educate someone like me who doesn’t deal much with insurance without making you feel dumb. He is very personable yet doesn’t ‘overshare’. (You know what I’m talking about!) He makes you feel that the time-worn phrase ‘the opportunity to serve you’ is really true in his case. And you sense that he will be genuinely glad to help you in the future if the need arises. Character matters to him, and he will guide you kindly through the never-fun task of purchasing LTC insurance. Thank you, Jeff!”

-Gwendolyn, TN 8/25/2021

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“So far the experience has been great. Richard took time on the initial call to ask questions and determine our need. He then provided some customized solutions to meet our goals. I would describe RIchard as knowledgeable of the various products, thorough, professional and efficient.”

-Kevin, NC 8/25/2021

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“Cathy was extremely patient answering my many questions. This is a big and expensive decision. I double checked several things with her to make sure I was clear. She always responded right away, even late at night her time.

Cathy always made me feel really comfortable. She explained various options and the differences so I could make an informed decison. She could not have been more helpful.

Excellent customer service… Responsive and kind. I am so grateful.”

-Lisa, WA 8/23/2021

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“Jonathan made this often arduous process very easy. He was both educational and pleasant as he walked me through the details of understanding what Long-Term Care (Insurance) is and what would be best for me and our family. He was open to questions of all types and answered all of them fully. He was good at providing information on things to be aware of and to consider, but never offered pressure of any kind, only suggestions based on our discussions and the specific needs I had. Highly recommend his services for this type of insurance.”

-Mark, SC 8/15/2021

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“We appreciated Jeff’s professionalism and approachable manner in explaining the process and any terminology that we were unfamiliar with. The entire application process was easy and fast, thanks to his great customer service. We’re happy and looking forward to getting our new policy.”

-Amber, WA 8/14/2021

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“Working with Dan was quick and easy to do! I would totally recommend anyone to work with him if you have insurance needs. I reached out online (after office hours) and the next day (a Sunday might I add), I heard from Dan! He helped me find a LTC plan in Washington before the deadline! Many others turned me away (as everyone in WA scurries to find a LTC plan), but not Dan! My application has been submitted and now it’s in the underwriting process. Thanks Dan!”

-Kashmir, WA 8/14/2021

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“Jonathan fit us in very promptly. He very patiently answered our many questions and helped us choose the right product for us. The whole process was straightforward and transparent. He did such a good job that at the end of the call my wife stated that she was excited to sign up for this insurance.”

-Jesse, WA 8/13/2021

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“I first contacted LTC Consumer online to submit a request for LTC insurance to get some quotes. Received a fast response the next day via email from Kathryn. From the first email, phone call, and throughout the process so far (quotes, reviewing quotes, application process, etc.), Kathy has been very helpful. She has explained the various options available based on what we were looking for, provided beneficial advice on what different nuances in the plans to consider and keep in mind when selecting a plan. She’s answered all questions raised and was very thorough in going over the different benefits in the plans without being pushy. Glad to be working with such a nice, extremely knowledgeable agent as Kathy. Would recommend her to all looking for LTC plans or other plans that are supported by LTC Consumer.”

-Maria, WA 8/13/2021

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“Lisa was a super helpful advisor, walked my wife and I through many alternatives without being overwhelming. Helped us select an appropriate policy and was super efficient in execution. Strongly recommend.”

-Stephen, WA 8/13/2021

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“We had a great experience. It was evident that our needs were taken into consideration and we did not feel pressured at all. Everything was well explained and all our questions were answered and explained. The pace was great in explaining different options while staying on topic and covering a lot of information quickly but thoroughly.”

-Lorena, WA 8/13/2021

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“She was great help getting my wife and I LTCI. Many insurance companies are no longer providing LTCI in the state of Washington given the surge of applications due to the new state payroll tax. We are grateful for all the work Lisa did to help us!”

-Mohammad, WA 8/12/2021

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“My husband and I had a great experience exploring LTC insurance options and ultimately applied for coverage. Due to the new, fairly unpublicized, Washington State Legislation, it made it a bit more challenging for us. However, Jonathan was excellent! He was professional, informative, and very helpful during the process. We would highly recommend him to anyone.”

-Kerrie, WA 8/11/2021

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“We had a great experience with Jonathan. He was very thorough and didn’t ty to sell us anything. Great wealth of knowledge. He suggested the plan he felt would fit our needs but showed us all plans. Ultimately his suggestion was the one we proceeded with.”

-Jeremy, WA 8/10/2021

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“Jeff helped us apply for LTC Insurance with National Guardian Life (NGL). As WA residents under this new, upcoming excise tax and its one-time exemption, there has been a steep learning curve in a very short window of time, but Jeff has really helped us understand our options and what would work best for us, and then he guided us through the process.

Yesterday, Jeff learned that NGL, now inundated with new applications from WA residents, would stop taking applications at 6pm EST that very day. We had a meeting scheduled that day with Jeff for 8pm EST to finalize our application and provide our signatures. Jeff phoned us as soon as he got word of this new, sudden deadline, and we were able to finalize and submit our application with only minutes to spare before the deadline.

I cannot think of a greater example of someone caring for his clients and their goals,… Jeff was friendly, helpful, informative, and patient, and we won’t hesitate to recommend him to anyone looking for LTC Insurance in the future. Thank you, Jeff!”

-David, WA 8/10/2021

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“Dan provided outstanding service. He was informative, never pushy, and performed follow-up with phone calls keeping me updated with the latest info. When under a tight deadline he was able to get me the policy that fit my needs. My hat goes off to him!”

-Charles, WA 8/10/2021

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“Cathy is simply a joy to work with. She patiently answered all my concerns and needs and made sure I had the right insurance solution that fit into my life and financial goals. She is quick, knowledgeable, and responsive.”

-Chuwei, WA 8/6/2021

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“Jonathan was very upfront with us. he was patient and very kind. Althought we were surprised at the high price of long term care insurance, Jonathan explained things in an understandable way. I would highly recommend Jonathan to others.”

-Pamela, WA 8/2/2021

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“Rich was very knowledgeable about the various plans and helped my wife and I understand the plans as we had little knowledge of them. Rich was always quick to get back to us and always accommodated our busy schedules. The process was quite simple and Rich walked us through every step of it. It was a pleasure working with Rich.”

-Don, WA 8/5/2021

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“Rich contacted me promptly, spoke professionally, understood my communication preferences, and was clearly knowledgeable. With a few strategic questions and good humor sorting through my initial information, Rich was able to steer me in an appropriate direction and set up a meeting promptly. I investigated online Rich’s professional background and was pleased to discover his level of experience and expertise.

I had already given much thought and research over several months to the idea of purchasing an LTC policy, Rich’s ‘no pressure’ straightforward guidance has helped me to feel confident that the product I purchased is necessary, a good value and that I have a professional with whom I can consult with confidence going forward. Rich accomplished this within two days time.”

-Christine, NC 8/4/2021

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“Really loved working with Bill! Bill helped us to quickly get a long term care policy in place in order to opt out of a state mandated payroll tax. He is knowledgeable, easy to access by phone and quick to respond to emails. He answered many questions and ran multiple scenarios for us to consider. We have already recommended him to friends and family!”

-Tracy, WA 8/3/2021

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“Bill is very knowledgeable and he does not hesitate to share and explain unfamiliar terms. He is pleasant to work with and has flexibility in his schedule to adapt to the customer’s availability. The process was simple and painless. Thank you very much!”

-Steven, WA 7/31/2021

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“Rich was very responsive from the minute we contacted Zander through the application. He answered all our questions and stopped periodically to make sure we were clear on his presentation. He explained things well. He was super punctual, which we value. He was straightforward.”

-Sharon, MO 7/26/2021

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“Jeff helped us with getting LTC insurance. He is super pleasant, courteous and very easy to work with. He came with multiple options and answered the multitude of questions. He is responsive to emails and calls and made for a very pleasant experience. Thank you Jeff!”

-Unmesh, WA 7/25/2021

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“I had a variety of detailed questions and concerns about my insurance selection and application process. My rep, Sarae, was extremely patient, informative and able to effectively work with me to find the best possible option for insurance coverage. I would highly recommend her to anyone seeking insurance coverage. She is a true professional.”

-Howard, PA 7/24/2021

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“Jonathan is an incredibly knowledgeable and helpful broker. He has patiently worked with us over the past 2 years. He has been sensitive to our needs and our limitations. We feel he is the best of what it means to be ‘in service’ to clients. I wish everyone could work with Jonathan on their search of the right LTC product.”

-Donald, WA 7/21/2021

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“I appreciated the ability to set up an appointment to go over my options for coverage in detail. Jonathan was very helpful through the entire process and helped me identify a solution to my needs. I’ve already recommended that a coworker of mine contact him regarding his own long term care needs.”

-John, WA 7/8/2021

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“Jonathan gave in-depth description on long-term care, as well as, a well defined explanation on how the policy would pay out financially when the service would be needed in the future. I have a real good grasp of the ins-and-outs of my policy and know I can contact Jonathan when I need to.”

-Heidi, UT 7/7/2021

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“Lisa made my policy selection experience very smooth. She walked me through all the options, explaining the pros and cons of each. (She) reduced the stress (that) comes with shopping for my long term care. Highly recommend!”

-Huicheng, WA 7/7/2021

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“We found Cathy to be professional and extremely knowledgeable regarding Long Term Care Insurance. Her personable and unpressuring approach was refreshing and a welcomed relief to insurance purchasing. Her meticulous regard to details and allowing us to ask as many questions as we required made our experiene an easy one. We highly recommend Cathy to anyone requiring Long Term Health Care Insurance, and have already recommended her to several of our friends.”

-Jeff & Dorothy, CA 6/30/2021

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“I reached out for Long-Term Care Insurance through the Ramsey Solutions ELP link. Sarae was very helpful to my many questions and option changes as I was trying to figure out what the best plan for me would be as Washington State is now requiring all working residents to have a private LTC plan or pay a tax to have Washington State’s plan.”

-Joel, WA 6/30/2021

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“Rich was very patient with all of my questions and repeated questions, this stuff tends to be kind of confusing to me so I appreciated his patience and explanation of the different policies and choices I have. Still confusing but that’s on me!”

-Belinda, OK 6/28/2021

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“We enjoyed meeting with Jonathan this week to discuss our needs for long-term care insurance. Mr. Durr provided excellent information without being pushy, answered our questions clearly, and was very good about making sure we understood the information he was presenting. We would happily recommend him to others!”

-Keith, SC 6/25/2021

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“Mr. Wetmore is extremely knowledgeable about LTC insurance and made learning about it, understanding our options and applying for the coverage a simpler process. We feel very fortunate to have connected with him.”

-Millard, NC 6/24/2021

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“Due to a change in legislation for Washington State, I knew I needed to find my own LTC insurance plan. I found Dan through Zander Insurance, and he was a great help through the research and application process. He was very thorough in explaining the different plans that were offered to us, and gave us insight into what he thought would be the best to match what the state will ofer so we can opt out. He was very communicative and made the process easy. I would recommend him, and would work with him again if needed.”

-Megan, WA 6/21/2021

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“I have been looking for long term care insurance and I called Jeff. He quickly gained my confidence as a trustworthy and honest person. He is friendly and not pushy. He helped me find the best LTC insurance to meet my needs and made sure that my application made the surprise last minute deadline. I have referred him to several friends and family members! He is fantastic to work with!”

-Mary, WA 6/18/2021

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“Lisa understood my needs very well and provided me the most fit options. She followed up some urgent changes quickly and notified me in time. I appreciate her transparency and patience during the process.”

-Xiao, WA 6/16/2021

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“Approaching 60 and being an avid Dave Ramsey fan, I thought it a good idea to purchase some long-term care insurance. Millie stepped us through the process and answered all our questions. We completed the app yesterday and Millie advised on what to expect from the Insurance company or their underwriter. I would recommend Millie to a friend, very thorough and informational.”

-Lynn, AL 6/16/2021

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“I appreciate very much Cathy’s attention to detail, her friendliness, and the depth of her knowledge of the products available. I would highly recommend her to friends and family. She was wonderful to work with.”

-Jiminell, NM 6/16/2021

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“I had a great experience working with Cathy. Nathan referred me and she provided stellar customer support. She gauged my level of understanding and then proceeded to give me information I needed. I enjoyed working with you very much.”

-Susan, WA 6/12/2021

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“Cathy was an incredibly responsive, wise and insightful guide through my LTC process, and allowed me to consider multiple choices and end up with a decision that feels extremely comfortable. I am grateful to her and would recommend her alone.”

-Christopher, WA 6/9/2021

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“Jeff’s gift is in his patience, his thoroughness, and his clarity. His ability to help us understand LTC concepts and provide answers to ignorant – and sometimes challenging – questions are second to none! Thank you, Jeff!”

-Scott, TX 6/8/2021

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“I was working with Lisa on applying for LTC insurance. From the very beginning, Lisa was professional and extremely responsive even during an unprecedented busy time. Within a few days, she had accurately provided the information I needed to make a decision on a plan and assisted me on submitting an application. Would highly recommend working with her.”

-Jennifer, WA 6/5/2021

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“Working with Bill, the representative who was assigned to me, was a pleasure. He was informed, polite and courteous and quickly answered my questions. I would again use LTC Consumer if needed and would recommend to others looking for LTC insurance.”

-Walter, IL 6/4/2021

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“Jeff did a wonderful job helping me look at the various possibilities for long term care insurance. He provided me with several options, articles about long term care for information, and was a valuable resource in walking me through the paperwork. I would highly recommend Jeff to my friends when making their choice for LTCI.”

-Elizabeth, NC 6/4/2021

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“Dan was responsive, knowledgeable and appeared to have our best interests in mind when talking with Michelle and me about long term care coverage. In two sessions we were able to get through a topic we knew little about and explore several options for both of us. We wouldn’t hesitate to recommend Dan to someone else.”

-Tony, WA 6/4/2021

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“Dan responded to my inquiry quickly and got me through the process with minimal interruption to my day. Further, he did so in the crush of a new government tax tat has greatly increased his workload. I was impressed and am appreciative.”

-Daniel, WA 6/4/2021

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“Rich called me back prompltly and was completely transparent when comparing plans. He kept asking me, ‘Do you understand?’ which reassured me and I was glad I learned a lot about long term care insurance.”

-Jeffrey, NJ 6/3/2021

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“Dan made the process of signing up for LTC Insurance quick, easy and painless. He explained the process thoroughly and took the time to answer any questions my wife and I had. If you’re interested in LTC Insurance, contact this company, you’ll be satisfied. A+.”

-Robert, NJ 6/2/2021

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“Once we got a chance to talk with Jonathan it was a good experience. I struggled initially with getting an appointment with him. He seemed too busy to handle another client, taking another 2 months to get a set appointment. So it would have helped to have more information initially about setting an appointment. He explains all aspects of the policy well. We feel confident we have the right product for our situation.”

LTC Consumer: Thank you for your review, not getting an appointment right away is frustrating. We’re sorry for the delay, the state of Washington has a new payroll tax for long term care which has most LTC Specialists receiving four to five times as many requests for info as normal. We’re glad you were able to connect though, and very pleased you found a solution you and your family are happy with.

-Del, MO 6/1/2021

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“Lisa was extremely helpful and patient throughout the whole process. I felt that she was very knowledgeable about the whole process and provided answers to our questions as we went through the process of trying to make a decision on the insurance options.”

-Doug, SD 6/1/2021

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“Dan was great to work with and took the time to answer all of my questions being honest and transparent. Made it easy to discuss options over the phone after normal business hours and able to view his screen to show us the documentation he created.”

-Tiffany, WA 5/28/2021

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“The representative, Richard, was well informed, helpful, polite and knowledgeable. I feel like there was no sugar coating anything and that I was given the best options available. He worked with my husbandand I to start the application process for LTCI with as much information as we could get.”

-Rebecca, VA 5/27/2021

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“The LTC Insursurance Rep, Sarae, that I have been working with is great. She is well informed, provides good information, offers solid explanation and options on coverage and is extremely patient in her efforts to bring understanding to a big decision for me as a potential client. She is exceptional at what she does!”

-Howard, PA 5/24/2021

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“Working with Jeff has been great! Love that we can complete everything via zoom and over the phone. Really appreciate him working with me to answer questions and get us the level of coverage I wanted.”

-Amber, WA 5/16/2021

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“Dan was responsive, helpful, and understood the situation so many people (including myself) now find themseves in with regards to the Washington Long-Term Care Tax. I appreciated that he considered my time valuable and made an effort to simplify and speed the process. I would recommend him to anyone looking for LTCI.”

-Rebekah, WA 5/12/2021

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“Lisa was very helpful in looking at various possibilities. She was not pushy and kept with me while I explored other companies. She was friendly, interested and worked with my unique situation and found a solution.”

-Randall, SD 5/1/2021

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“Cathy was a fantastic agent in helping me secure short-term (care) insurance, which will be very comforting to me. Cathy was extremely helpful and knowledgeable, and I very much appreciate her professional assistance.”

-Amy, NV 5/8/2021

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“Rich assisted me with the review of the best LTC coverage for me. We had a couple of Zoom meetings to go over the product and recommendation. After having time to compare with a competitor’s product, I was comfortable applying for coverage. Rich made the process simple.”

-Timothy, PA 5/3/2021

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“I started looking for LTC insurance over a year ago. I made contact with Lisa. She went over all the options with me, and at that time it was not feasible in my budget. I got things worked around and scheduled another call with her and got signed up. She is very knowledgeable and great to work with. Highly recommend.”

-Nancy, OR 4/30/2021

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“Jeff listened to our needs, suggested products for us and took our feedback along the way, so we felt heard and respected. We ended up with a product we’re happy with and the submission process was a breeze. What could be better!”

-Justin, WA 4/27/2021

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“Richard was very professional and his communications skills are excellent. He was punctual and efficient, yet very personable. I appreciate that he has a pleasant, personal way of communicating the facts and options, and was very helpful in answering questions, considering I didn’t have much information about long term care insurance in general. I would definitely recommend him to a friend.”

-Nancy, CA 4/26/2021

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“Dan was exactly the salesperson we were looking for in an agent. He was professional, knowledgeable and very thorough in his explanations of the type of coverage offered and in explaining what coverage was the best fit for us. I would highly recommend him to anyone.”

-Barb, OH 4/23/2021

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“Dan has done such a great job getting us started on our long term care insurance application. He responded to our inquiry promptly and helped us find the best option for our Washington state situation requiring a minimally acceptable policy. We greatly appreciate the assistance to this point.”

-Jeffrey, WA 4/23/2021

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“Cathy was able to guide me through the processof purchasing long-term care insurance in an efficient and easy-to-understand manner. Quotes were explained thoroughly and responses to changes were incredibly fast. All in all, a fantastic experience working with Cathy.”

-Adrian, WA 4/20/2021

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“Jeff helped design a long term care policy that is just right for me. Throughout this process, Jeff has:
-patiently and clearly explained all parts of the policy so I understood them well
-tirelessly run multiple options based on my requests
-always put my needs first and never pushed for anything that I didn’t need or want, even if it meant a smaller policy in the end.”

-Shen, WA 4/17/2021

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“Lisa (was) friendly, informative and very patient as we talked about my options. She did good research and helped answer the many questions I have about LTC, and I believe we chose a good plan because of her help.”

-Hilda, UT 4/15/2021

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“I truly enjoyed working with Tom Gilmour during the application process in determining what carrier and plan was best suited for me. He demonstrated astute skill in his presentation and his experience was most evident. Thanks Tom, and I look forward to experiencing Mutual of Omaha’s excellent protection in long term care.”

-Joseph, PA 4/15/2021

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“Lisa was knowledgeable on each issue. She went above and beyond in addressng issues we had with another carrier, helping us attain the best possible outcomes. She was able to investigate all options and we feel we have the best insurance for our future needs. Lisa is beyond pleasant, she is fun to work with. Highly recommend.”

-Paul & Peggy, UT 4/13/2021

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“Buying Long Term Care Insurance (LTCI) is something we thought about doing for awhile, but kept putting it off. I am so thankful we finally made the decision to pursue it. Jeff made the process easy to understand. His knowledge and professionalism was outstanding. He cares about his clients and is not just ‘selling’ a service, but really wants them to understand the importance of the plan. I highly recommend Jeff if you are looking into LTCI.”

-Lisa, GA 4/10/2021

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“Bill was informative, knowledgeable and personable with his presentation of what Long Term Care Insurance coverage was available. Working long distance through internet meetings worked well and he coordinated times that were convenient with our schedule.”

-Tommy & Heather, WA 4/2/2021

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“Rich was very knowledeable concerning the LTC products, the benefits, advantages and disadvantages of each policy and associated company. He answered all of the questions my wife and I had and helped us with the application process.”

-Brooke, SC 4/2/2021

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“My wife and I worked with Dan, (who was) recommended to us through the Dave Ramsey Financial organization. With Dan’s expertise we were able to navigate the complex world of short and long term care for “end of life” issues. We found Dan to be knowledgeable, able to answer all of our questions clearly while understanding our financial situation. He was prompt with getting back to us with alternative plan possibilities that met our long-term goals. We would definitely recommend him for “end of life” financial planning needs.”

-Dennis, OH 3/30/2021

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“Jeff contacted my husband and I through the Dave Ramsey referral program. Jeff has been very helpful as we research our Long Term Care Insurance options. He explained LTCI very clearly and was informative. We appreciated the charts he created with our different options. Thank you Jeff for your patience, clarity and knowledge.”

-Mia, CA 3/27/2021

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“My husband and I recently spoke with Dan about LTC. Dan was informative, patient, personable, and sensitive to our needs. He answered all our questions and answered some we did not know we had! I will definitely call Dan in the future, if we have any questions.”

-Mary, LA 3/24/2021

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“Dan was extremely professional, knowledgeable, and took time to explain about the LTC products as well as the various features of the policies. He also answered the multiple questions I had. All this led me to choose a LTC plan that I felt was the best fit for me. Thank you.”

-Patricia, TX 3/23/2021

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“We were very pleased with our experience with (Jonathan). VERY professional, knowledgeable, and kept us at ease! He explained everything in great detail and made sure we understood each step of the process to obtain long term care insurance. We would definitely recommend him to friends and family.”

-John, LA 3/22/2021

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“Bill was very helpful to my husband and me, as we shopped for the right LTC insurance. He made it easy to understand, and therefore our choice was simple to make. Bill was professional, always on time… and pleasant.”

-Deborah, OH 3/16/2021

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“Millie was great – and I’ve dealt with another salesperson before about LTC and a dud compared to Millie. She is personable but not schmoozy. And she uses her tools so effectively. She has a “heart of a teacher” as (Dave) Ramsey says. Approachable and efficient. That’s a pretty good combination. I’d recommend Millie in a heartbeat.”

-Sean, GA 3/16/2021

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“Millie was excellent. She was very knowledgeable and easy to work with. She took the time to answer our questions and even did an additional call to answer questions that my son had. Very professional.”

-Pamela, NC 3/13/2021

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“So far this has been a good experience. Catherine has been very willing to work with our schedules, even scheduling in the evening. The module she used was quickly interchangeable to adapt to different scenarios. Highly recommend.”

-Beth, ND 3/11/2021

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“I enjoyed working with Sarae. She worked within my needs and budget to provide multiple options. She also found a great option with a life insurance policy with a long term care rider. I recommend working with Sarae to anyone shopping for Long Term Care Insurance.”

-Danielle, MN 3/10/2021

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“We are highly satisfied by the guidance and thorough, honest explanations of the different LTC policies presented to us by Jeff. He helped us to easily make an informed choice on which policy would suit our specific needs if we ever need to use LTC insurance.”

-Autumn, AZ 3/9/2021

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“Bill was extremely helpful in educating and guiding me through the LTC insurance process. Bill communicated with me in a timely manner, answering all of my questions via email or during the Zoom meeting. I felt comfortable with his knowledge and experience with LTC insurance.”

-Luann, MI 3/4/2021

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“Jonathan went above and beyond to help me find the long term care plan that would work for me. He thoroughly explained the plans, what is provided and the costs. He is professional and compassionate. I would highly recommend him to my friends and family. I’m very happy to know my future has a plan in place, thank you Jonathan!”

-Jo, FL 3/3/2021

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“Jonathan (was) very patient and fully explained the process. We talked more than one time – he answered all of my questions and made a difficult decision as easy as could be. Very thorough which I appreciate.”

-Nancy, NC 3/2/2021

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“Tom gave a very complete and thorough (review) of long-term care insurance options and considerations. He answered questions that I had not thought of, teaching me about the product rather than selling it to me. I highly recommend him.”

-Cynthia, NC 2/24/2021

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“We were very pleased with our experience working with Lisa and all her help in researching our LTC options. She was very patient in reviewing options down to the smallest detail. Any obscure questions or topics we wanted to know about she either knew, or researched and quickly got back to us. We have not had any regrets or second thoughts with our decision. That reflects on how Lisa treats her clients.”

-Wendy, AZ 2/24/2021

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“When looking for LTC information, Cathy of LTC Consumer offered exceptional service! She was very knowledgeable and professional and answered all of my questions. I feel very comfortable and secure with my decision!”

-Erin, CA 2/20/2021

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“Dan made this process so smooth. He listened for the insurance I am looking for within my price point. I appreciate the ease of doing business with the online tools. I was provied a clear explanation of the product and all of my questions were answered. The next steps were explained verbally and then followed up by email.”

-Barb, WI 2/19/2021

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“To briefly summarize, Rich was polite, considerate, knowledgeable and comprehensive. My wife and I appreciated his involvement and give Rich high marks for his part in guiding us through this process.”

-Fletcher, TN 2/18/2021

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“Jonathan helped me put together a long term care insurance policy that addressed my needs and budget. He did an outstanding job of simplifying the conversation and ensuring I understood what was being presented during the coure of our meeting. I would not hesitate to recommend Jonathan to any of my family or friends.”

-Greston, IL 2/16/2021

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“Cathy was very thorough in finding out what we wanted and how best to quote that. (She was) very cooperative with scheduling (the) application process. She was very knowledgeable and professional, as well as just simply a kind person. I would highly recommend her to anyone!”

-Beth, KY 2/12/2021

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“I started looking at Long Term Care Insurance based on Dave Ramsey’s advice. So I went to the Zander Insurance website, completed the form, and soon after I receved a call from Jonathan. An appointment was made to discuss our options in more detail, and in no time Jonathan found a policy that met our needs. He was extremely professional and thorough. It was a pleasure working with him.”

-Kim, SC 2/10/2021

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“Jeff was fantastic! He was knowledgeable about the different types of LTC Insurance. He was so patient to answer my many questions and so graciously give me so much un-rushed time. Also very personable, so these discussions once turned into a 2+ hour phone call. After many phone calls, I finally made my best decision and I am so happy with it due to all the information he was able to provide. Applied / Approved / Done! Thank you so much Jeff.”

-Elizabeth, NC 2/10/2021

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“Richard was very helpful and explained everything in a way I could understand step by step. He also explained the process and time frame it may take to complete the insurance that I’m applying for. I feel confident if I have any questions along the way, he’d be available to answer any questions. It was a pleasure to do business with him.”

-Beryle, GA 2/8/2021

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“Millie was extremely helpful in guiding us in the purchase of our LTC policy. There were too many options to comprehend, but she simplified the selection. Her knowledge about all the different plans from multiple companies made her a credible resource to rely on.”

-Michael, AL 1/24/2021

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“Jonathan was incredily detailed in the way he explained Long Term Care insurance to me. He was courteous, responsive to questions, excellent information provided regarding my questions, he was also very patient since we had some technical difficulties with Zoom video conferencing. I was having trouble downloading it to my computer and he waited calmly for about 10 minutes while I troubleshooted the problem on my pc. When I was finally able to open the app and video conference with him, he displayed a lot of poise as he explained the value this coverage provides and compared different providers and even how inflation would play a part in the value of long-term care and how each individual company deals with this issue. I was very satisfied with his professionalism and would absolutely recommend him to friends and family if they need this service. Regards, Alejandro.”

-Alejandro, TX 1/23/2021

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“Working with Jeff was a great experience, his professional, caring and patient demeanor made the purchasing experience much more enjoyable. Jeff took the time to present us with multiple options and helped us make an informed decision. Thank you Jeff, it was a pleasure working with you.”

-Mark, CA 1/21/2021

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“We began this journey thinking we wouldn’t be able to afford long-term (care) insurance. Jonathan continued to search different companies and came up with an affordable plan that we are happy with. I would definitely recommend Jonathan to anyone who is searching for options. He listens to your needs and is prompt/respectful of your time.”

-Kenny, GA 1/20/2021

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“Dan was wonderful to work with – he spent a lot of time assisting us; presenting us with multiple LTC Insurance options, answering all of our questions, while always keeping our budget in mind. We could not ask for better customer service and we are grateful for the referral from Zander.”

-Drue, AZ 1/20/2021

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“I am appreciative of the thorough explanations and adequate time spent to introduce the different LTC policies and what they cover. I was prepared enough to make a decision on what type of policy I needed to buy and what the benefits would be. Mike was respectful, friendly and patient. I would recommend him to family and friends.”

-Patrice, TX 1/19/2021

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“Dan was very receptive to my needs and my concerns. He was consistent about contacting me and scheduling appointments accordingly. He is very knowledgeable and was helpful in picking a plan that suited my needs. I would recommend him in the future.”

-Leland, CO 1/13/2021

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“Both my wife and I appreciated Richard’s approach and knowledge concerning long term care insurance. We would not hesitate recommending him or utilizing him in the future for other insurance needs. He was very straightforward, honest, and knowledgeable.”

-Edward, MA 1/13/2021

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“My experience with Millie was one of excellence. She took time to explain the LTC Insurance process and was very professional throughout our contacts. I would definitely recommend her and your agency should I have a friend who inquired abou the service. Outstanding in answering questions and providing information.”

-Linda, FL 1/11/2021

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“My experience with Jeff exceeded my expectations. He truly does have a heart of a teacher. Super cordial, kind and responsive to my questions. Very professional and a great listener. I would recommend him to all of my friends. Great experience. I walked away feeling a sense of peace about my decisions. Exceptional!”

-Kathy, GA 12/31/2020

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“Rich did a very good job of explaining pertinent issues relating to Long Term Care Insurance. I appreciated his input regarding the selection of insurance companies and his explanation of their premium differences. He did a great job laying out the current cost of long term care, and how much coverage we should be looking for.”

-Chris, MI 12/23/2020

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“Bill quickly responded to my request for information about Long Term Care insurance. He showed great flexibility with his schedule and was able to meet with me based on my schedule. Bill is very knowledgeable and explained the different policies in an easy to understand manner and helped me to make the best decision for myself. I highly recommend working with Bill and buying products from him!”

-Paul, PA 12/08/2020

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“I recently inquired about getting a long term care insurance policy and I was assisted in this process by Jeff. He was thorough and patient as he guided me through what was best for my wife and I. At no time did I ever feel pressured to purchase something I didn’t need. The level of service I received was outstanding and I highly recommend Jeff to anyone. Thank you!”

-Charles, TN 12/07/2020

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“My wife and I thoroughly appreciated the opportunity to work with Lisa when reviewing and deciding on a LTC insurance policy. Lisa was informative, down to earth, and spent all the time necessary for us to understand LTC insurance and to make the right decision. She was not pushy and did not try to ‘up-sell’. We would highly recommend Lisa to any friend or family desiring to obtain LTC insurance in the future. Truly 5 star service!”

-Craig, MI 12/07/2020

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“Catherine has a great understanding and is very knowledgeable of the intricacies of such a complex insurance product as long term care. Her experience and guidance helped me make the proper decisions regarding the selection of my long term care plan. With her assistance I am confident that I have the protection I need for the very best value for my premium dollars spent. Once again, thank you Catherine.”

-John, MI 12/04/2020

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“I appreciated my experience working with Jeff on LTC insurance. He was patient, explained clearly and thoroughly and answered my many questions. Jeff is a man of integrity and I would recommend him to others.”

-Vicki, AK 11/30/2020

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“Jeff was amazing to work with. I believe him to be honest and sincere which I greatly appreciated. He made me feel comfortable with the decision I was making and never seemed instrusive or pushy. I truly felt he cared and wanted to help me to make the best decision based on my needs and financial capability. I am completely satisfied with my decision and that is all due to Jeff’s integrity, honesty and caring nature.”

-Deborah, CA 11/15/2020

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“Jeff was very knowledgeable and personable. He went above and beyond to help us understand everything, never hesitating to take as much time as needed. We feel he had our best interests in mind, and he guided us to a policy and company best meeting our needs. He never pressured us, and he always answered our questions with intengrity. It was clear he wanted us to be comfortable with whatever we decided. He only wanted what was best for us. We would not hesitate to recommend Jeff.”

-Stephanie, NC 11/14/2020

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“My agent, Dan, was very informative and helpful. He explained things very well and outlined the best options for my situation. He gave me time to think things over and was not pressuring in any way for me to make an immediate decision. I like that Dan was understanding and asked questions that pertained to my situation to help me make a better decision on the insurance that I would like or need (both on price and coverage).”

-Christopher, AZ 11/14/2020

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“Richard was very knowledgeable and treated us with respect. He was very patient with meeting our desires and needs. Timely input and easy to work with. Made the process simple and understandable. Helped tremendously.”

-Dwain, TN 11/11/2020

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“Jeff was great in every aspect. He guided us through everything and made sure we understood all the information. He was very thorough and we felt confident that he directed us to the best program that fit our situation. I would definitely recommend him to my friends and family. Thank you Jeff.”

-David, CA 11/09/2020

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“Millie was extremely helpful and knowledgeable. She took time to explain and answer my questions. Her presentation was organized and informative. The materials forwarded to me were also helpful. I feel good about my decision.”

-Coral, KY 11/7/2020

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“Jeff was absolutely amazing to work with through the entire process of applying for Long Term Care Insurance. He is extremely knowledgeable and a pleasure to work with. He was able to answer all of our questions and provided us with all options for selecting the policy that meets our needs. I would definitely recommend him, and as a matter of fact, I have already provided my sister-in-law with his contact information.”

-Linda, NC 11/6/2020

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“Rich was very helpful guiding us through the application for our long term care insurance policy. He was very patient and answered all of our questions. He was also very knowledgeable about the product.”

-Charley, GA 11/3/2020

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“Our experience dealing with Lisa to procure recovery insurance has been wonderful. Lisa knows her products and is excellent at answering questions and providing additional options when needed. We would recommend Lisa to others and will consider her if we have additional needs.”

-Donald, OR 10/28/2020

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“I first spoke with Richard about LTC about a year and a half ago after contacting Zander Insurance through Dave Ramsey. He explained the details of an LTCI policy and answered all of my questions. I wasn’t ready to purchase at that time, but appreciated his monthly emails reminding me that he was there to answer any questions. I contacted him again this week, and completed the application process today.”

-Kim, AL 10/23/2020

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“I have been very pleased with my experience and the service I received from Lisa. She was very thorough, patient with my questions and request for clarity, and researched to make sure I would qualify. I appreciated her input and suggestions, yet she made it clear it was my decision. I would happily utilize her help again and would make recommend her to others I hear may be looking into LTC insurance.”

-Debbie, MI 10/22/2020

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“Lisa did an excellent job helping us sign up for long term care insurance. She was very helpful in answering our questions and was quick to respond back to us as needed. She regularly checked in with us as we went through the process of applying, waiting for approval and finalizing the policy agreement. I would highly recommend her.”

-Susan, OR 10/22/2020

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“It was a pleasure working with Lisa. She educated me and patiently walked me through the LTC process. She listened to my concerns and provided several options bearing in mind what my financial objectives were. I would gladly recommend Lisa to my friend and relatives without any equivocation.”

-Paulet, CA 10/16/2020

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“My wife and I had a great experience exploring our options for long term care insurance. Sarae expertly guided us through the whole process answering all our questions and concerns. We now feel that our new policy will be a good fit for us.”

-Neil, IN 10/13/2020

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“I submitted a request for long term care insurance on the Zander website. I received a prompt response from an agent, Rich. He thoroughly explained my insurance options, was clear and concise in his explanations, and I was able to select the best product for my needs. He was extremely knowledgeable and able to answer all my questions giving me confidence I made the right choice. Thanks Rich and Zander Insurance!”

-Morrisha, GA 10/12/2020

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“Rich was very helpful and thorough in providing the LTC insurance I was looking for. If I have any further need for insurance, I would have no problem in seeking out his services again! He was very prompt with everything he assisted me with.”

-Jeffrey, PA 10/7/2020

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“Representative was very patient, and helpful. She helped me to thoroughly understand all aspects of the long term (care) insurance. Representative was very helpful, and knowledgeable in answering any questions that I had. I would most definitely recommend her to others.”

-Gloria, TX 10/7/2020

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“I enjoyed the entire work flow. I found Cathy via Policygenius and couldn’t be happier to finalize.”

-Don, CA 10/2/2020

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“Lisa took care of my wife and I when shopping for long term care insurance. She was extremely professional, knowledgeable, and organized and helped us navigate the process. We would recommend her to anyone interested in obtaining long term care insurance.”

-Patrick, TX 9/28/2020

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“Nothing but the highest praise for Millie during the entire application process. She was thorough, clear in her explanations, prompt to return phone calls and emails, and always ensured that I knew the next steps and when those steps would occur. For a decision as complex and important as LTC insurance, Millie made it simple and easy. I talked with three other brokers during my evaluation of LTC – but purchased through Millie because of her helpfulness, advice, and overall great rapport.”

-William, AL 9/27/2020

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“In general, Lisa was very good in terms of reaching out and supporting us. Two areas to improve – 1. Lisa was really busy the day we had our appt and probably would have been better to do the appt another day. 2. Identify ways for the participants to fill out the forms at their convenience and then review with salesperson.”

*NOTE: Carrier compliance requires applications to be filled out in presence of a licensed agent.

-Jeff, CO 9/22/2020

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“Lisa was a pleasure to work with! She made us feel very comfortable, and no question was too silly. She took time and helped guide us through all of the options. She educated us, which is a must for me! Thanks Lisa!”

-Maria, IL 9/17/2020

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“My husband and I were totally in the dark when it comes to LTC planning and somewhat nervous as we have seen what our parents went through balancing their finances ad health issues and we live on a limited income. Cathy did a great job of guiding us, no pressure; and letting us work through the options and what would work for us and our budget. We had lots of questions but she was so patient and informative. Thanks so much for all your support and assistance!”

-Hettie, TX 9/17/2020

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“Working with Millie was an absolute pleasure. She was friendly, knowledgeable and professional through the entire process. We went through the company and plan options and decided on what we felt was best for my family. Millie’s experience and input were invaluable.”

-Mike, MD 9/11/2020

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“I was referred to Jeff through the Dave Ramsey website and Zander Insurance. I chose this route instead of trying to find someone here because I know when they are affiliated with Dave they are required to have a heart of a teacher. Jeff did not disappoint, he was very thorough and made sure I understood all the options. I told him I felt schooled, not sold. I felt very comfortable talking with him even though we were talking remotely. I will definitely recommend Jeff if I come across people who need (LTC) insurance.”

-Jo, NC 9/10/2020

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“Lisa is excellent, she is fun to deal with, and got through all the questions (of which there are many) in good timing. Lee and I would highly rate Lisa and recommend her.”

-Scott, OR 9/8/2020

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“Our LTC Consumer representative, Bill, was courteous, friendly, and professional in interactions with us. He answered all of our questions and was patient with my husband and me as we had delays due to technical difficulties. He explained LTC options available to us and was prompt to all of our virtual appointments. All of this was very important to us as we make the huge and important decision to purchase LTC insurance.”

-Rhonda, TX 9/8/2020

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“Appreciate Millie’s vast knowledge in the LTC arena. Millie was able to answer our questions and concerns throughout the process of getting approval from Mutual of Omaha Insurance Company. Thanks Millie, for your dedication to assist others.”

-Mary Beth, KS 9/8/2020

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“Lisa was extremely helpful and patient with my questions. She was not pushy but was helpful in letting me know pros and cons of my options. She seemed very informed of what was available. I would recommend her if you are looking for insurance.”

-Angela, NY 9/6/2020

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“Lisa has been patient and most helpful in guiding me through the slection process for obtaining long term care. She explained the different choices and recommended a policy that fit my needs. She does not merely sell a product, but finds the proper type of care at an affordable price. I highly recommend her to others needing help with long term care insurance.”

-Carl, CA 9/4/2020

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“My experience with Jeff could not have been more positive. He is incredibly knowledgeable and answered question after question. To summarize, it’s like someone you’ve known for a long time that you instantly trust and like and as you move through the process of helping each family or individual figure out the puzzle with their unique set of circumstances. I couldn’t be more appreciative!!”

-Lesley, TN 8/14/2020

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“My wife and I were shopping for LTC and Jeff provided an exceptional overview of the various products and how they were structured for inflation. Jeff had proven experience in this industry and was more than able to answer our numerous questions. We spent a couple of briefing sessions together on Zoom and decided to move forward with an application. I found LTC insurance to be fairly complex and Jeff made it easy to understand.”

-Michael, CA 8/31/2020

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“I just completed an application for LTC insurance with Richard. This was the result of a couple of Zoom meetings where Rich provided me with an overview of this type of insurance and all the options available to me. He helped me understand the ins and outs of LTC insurance, which is quite complicated. I felt prepared to make an educated decision after talking with Rich. I also felt comfortable that he was being transparent with me and had a genuine concern to see that I chose the insurance best for my situation. I plan to recommend Richard to friends and family and I don’t do that lightly.”

-Rebecca, VA 8/31/2020

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“Millie did a great job explaining the long-term care insurance itself. She provided a quote while we were on the phone with her. We were able to complete the application in our next meeting and everyhting flowed very smoothly.”

-Jeffrey, GA 8/31/2020

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“Jonathan has helped us with an important life decision to secure long term care insurance. From the first phone call, he has been 100% amazing. His knowledge and guidance are exactly what we needed and because of that, we made our decision. Every company needs a Jonathan!”

-Deborah, OH 8/29/2020

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“She served me as if I was family and attended to my every need. She was professional, kind, friendly and knowledgeable about her craft. Her friendliness and understanding is what everyone in her position needs to be. Thanks.”

-George, GA 8/28/2020

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“My overall experience with Catherine, LTC Consumer Specialist, couldn’t have been any better. She walked me through all aspects of LTC plus a deep dive into the options focusing on my particular needs as the priority. She was thorough, extremely knowledgeable and was able to answer all my questions with a continual open line of communication.”

-Bette, CA 8/25/2020

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“Cathy was amazing and took us through every step of the process explaining in detail the various aspects. Was a very pleasant experience. She communicated well and responded quickly to any questions / concerns that we had.”

-Sri, TX 8/22/2020

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“We are very pleased with the service we have received from Richard as we have explored the possibility of long term care insurance. He does his job in a very professional manner. He is personable, knowledgeable, communicates well and provided us with the necessary information to make an informed decision. We appreciate his service to us.”