“Very clear, personal and helpful descriptions of policy and options. Very knowledgeable.”
“Rich answered our questions and explained the process well. It helped us understand what was necessary....
What did you find the most useful about this process? “The one to one presentation...
“Rich took the time to explain and answer, in detail, all of our questions and...
“The information Rich gave was clear and easy to understand. The online application process was...
“Provides concise information, answered questions well, stayed on point and made the process easy.”
What did you find most useful about this process? “How knowledgeable Rich is and the...
“Richard was knowledgeable, patient and informative and timely.” What did you find most useful...
“Rich was very professional, patient with me and answered my questions in a satisfactory and courteous...
“Rich was very informative and took the time to explain everything. He was very patient...
“Rich was courteous, professional, and helpful. Educational, helpful, easy to understand.”
What did you find most useful about this process? “The explanation of the process was...
“Rich was very knowledgeable, helpful, timely in his responses, and friendly/approachable.” What did you...
What did you find most useful about this process? “The webinar connection.” What would...
How would you rate your overall satisfaction with your experience interacting with your LTC Consumer...