“Rob Chase was exceptionally knowledgeable, friendly and attentive. He answered all my questions thoroughly and...
“(Rob was) very helpful and extremely knowledgeable. All good experiences.” What did you find...
“Very professional, built trust, answered all my questions thoroughly. Was not pushy – set up...
“Rob was very knowledgeable and easy to relate to. He answered all our questions and...
“Rob Chase was very professional and knowledgeable. (I) learned much more about LTC than I...
“Rob Chase was very informative and helpful, providing information and teaching us about LTC policies....
“Rob was very helpful and explained all our options clearly. Not pushy, clear explanations, timely...
“Excellent communication, follow up, and step by step instructions.” What did you find most...
“I felt listened to and I felt that the LTC Consumer Specialist was knowledgeable. It...
“Rob is knowledgeable, made sure we understood everything, and answered all of our questions. His...
For what reason did you give a score of 10 of 10 for your overall satisfaction?...
“(Rob) followed up with me even when I changed addresses due to my retirement. Rob...
“Helpful with all questions and very patient with our decision making. Questions were answered in...
“Rob was very responsive. He explained things well and patiently answered our questions. He stated...
“He was prompt with his appointment and emails. He answered all questions. Professional in his...
“(He was) knowledgeable of all the options involved in LTC. (Rob) took his time to provide...
“(Rob) answered questions and I never felt pressured to make a decision. Easy to work...