“He was prompt with his appointment and emails. He answered all questions. Professional in his manner, but still friendly. He clearly explained the options and the reason for his recommendations.”


What did you find most useful about this process?

“The WebEx presentation, sharing Rob’s screen to be able to see as we were talking it through. Rob was helpful in explaining the differences from state to state and our options in VA.”


What would you tell a friend or colleague about your experience?

“That our contact was knowledgeable and professional.”