Tom Gilmour

“Clear, thorough explanations. He was very patient and made sure all questions were answered before moving on.”

 

What would you tell a friend or colleague about your experience?

“That it is a thorough, complex process, but this representative will walk you through it every step of the way.”

“Detailed answers. Quick responses to questions/concerns. Gave clear examples that were easy to understand. Tom was very helpful and took the time to understand our individual situation. He made a complex subject much easier to understand.”

“(Tom) explained the product well, how it worked, the process to get LTC, example costs.”

 

What did you find most useful about this process?

“Good understanding about LTC that I really didn’t have before.”

 

What would you tell them about your experience?

“Low pressure, good explanation of product.”

“We received education, time, and concern through the process. The webinar approach was helpful to walk through the information. We received timely responses to our questions and lots of patience through our lack of comfort with the subject matter.”

 

What did you find most useful about this process?

“Webinars, charts, general information, and answers to questions. It was also helpful when he shared some of his personal challenges and decisions.”

“Mr. Gilmore is very knowledgeable with LTC and answered every question or concern that we had. I have already recommended Mr. Gilmore to friends.”

 

What did you find most useful about this process?

“The different plans along with different scenarios that were presented to my husband and I.”

“Tom is very easy to understand. He is patient with my questions and doesn’t mind explaining things when I have additional questions. No pressure to purchase… very informative.”

 

What did you find most useful about this process?

“Having the webinar and being able to spend the time asking questions.”

“Exceptional knowledge and customer service. Simple, informative, and understandable.”

 

What did you find most useful about this process?

“Online communication, and the representative’s willingness to work around our schedule.”

“Tom was very responsive, organized and on-time for our scheduled meetings. The experience, so far for the review of options, pricing and completing the application was very smooth.”

 

What did you find most useful about this process?

“The Power Point Presentation outlining options, explaining each.”

“Tom is a knowledgeable, honest educator who is not a high pressure sales person. Not pushy, and I learned more about the affordability of long term care insurance.”

What did you find most useful about this process?

“Tom’s explanation of what to expect during the process.”

 

What would you tell a friend or colleague about your experience?

“Tom’s detailed explanations and guidance through the process.”

“Great experience and made it simple for us to make a decision whether or not to go ahead with the application process. We knew basically nothing about LTC and everything was explained in detail and follow up calls were made to go over any further questions we had. (Tom was) knowledgeable, prompt, kind. He explained everything to our satisfaction.”

“Tom was very detailed in his explanation and offered good, sound advice regarding the nurse interview. There was no pressure to buy, just as he said there would be no pressure.”

 

What did you find most useful about his process?

“The thoroughness of the presentation and application process.”

“Tom has been very easy to work with and very informative. I learned how intricate the long term care insurance process is. (Potential buyers) need to have this type of insurance explained to them before buying.”

“Tom was prompt in all communications, and thorough in explaining not only the process, but also product options. We were not ‘pushed’ toward any product, we were given materials to make decisions we were seeking.”

“Tom was very knowledgeable and worked with our schedule to find a plan we liked. (He) provided several options and the costs for care, plus the information to know what to expect with inflation. It was clear and we felt Tom was trying to find the best plan for us.”