“Rob Chase was very professional and knowledgeable. (I) learned much more about LTC than I...
For what reason did you give a score of 10 out of 10 for your...
“(Bill was) very helpful and knowledgeable. I was very happy.”   What did you find...
“Jerry provided answers to all of our questions and in selecting a policy to meet...
“Bill knew all the answers to the questions I had. He did not push me...
“Riley St. Clair is thorough, personable and knowledgeable. He helped us through the process of...
“(Dan) was very helpful… answered my questions and explained everything.”
“Rich Horowitz is a very patient and professional Consumer Specialist. I never felt pressured to...
“He explained things well, and was very patient with us. No pressure, which I really...
“Rob Chase was very informative and helpful, providing information and teaching us about LTC policies....
“Millie’s expediency – right on it – her clarity, and her knowledge of what was...
“Rob was very helpful and explained all our options clearly. Not pushy, clear explanations, timely...
“The process was efficient and smooth. Richard was professional, concise and friendly. It seems to...
For what reason did you give a 10 out of 10 for your overall satisfaction?...
“Rich was thorough in his preparation and answers to my questions. He was easy to...
“Excellent communication, follow up, and step by step instructions.”   What did you find most...
“(Riley) helped to explain all aspects of the application process. (He knew) the pros and...
“Richard’s explanation of the policy was very clear and concise. (He) was very patient and...
“I felt listened to and I felt that the LTC Consumer Specialist was knowledgeable. It...
“Rob is knowledgeable, made sure we understood everything, and answered all of our questions. His...