“Bill was patient with me in a process I was somehow afraid to complete. Bill...
“He was interested in finding the best solution to meet my needs, educated me, answered...
“Prompt, professional, very informative.” What did you find most useful about this process? “Various...
“Very knowledgeable, provided several options/variations/price tiers. Bill has been proactive, yet not push, throughout –...
For what reason did you give this score of 10 for your overall satisfaction? “(The...
For what reason did you give a score of 10 for your overall satisfaction? “He...
For what reason(s) did you give a score of 10 for your overall satisfaction? “Competence...
“Specialist was very knowledgeable and helpful in helping us decide on LTC needs. ” ...
“We had several detailed informative phone calls, online web interaction, and email follow-up. Bill was...
For what reason did you give a 9 score for your overall satisfaction? “Good knowledge...
“Bill was available and knowledgable about LTC and was able to answer all my questions....
“Polite, professional and efficient service. Answered all of my questions and is working for my...
“Our experience with the LTC Consumer overall was excellent. The agent was very knowledgeable and...
“He [Bill] went above and beyond and was very patient with me. Top notch customer...
“Bill Wetmore was very nice and easy to work with. He explained things and answered...
“Very helpful at explaining the process. They took the time to explain the process and...
“Bill is very thorough and patient in explaining everything sometimes multiple times, if needed. There...
“He was very understanding of my needs. Bill gave me options based on current needs,...