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Leilani Filipanko

Consumer Specialist

Consumer Specialist - https://www.linkedin.com/in/leilani-filipanko-74516031/

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Leilani is a Consumer Specialist focusing on the education and need of long term care insurance (LTCI) for families across the United States. Leilani realized the need for LTCI when she watched many close family and friends experience the need but unable to afford the care. Seeing the stress this  added to the family dynamic, she knew it was time to educate herself and others about this insurance.

Leilani began her LTCI career in 2013 at one of the nation’s oldest and largest long term care insurance brokerage firms.

NIPR: 18532670

Licensed in: AL, AZ, CA (#0M49539), GA, IA, IL, KY, MI, NC, NY, OR, SC, TN, TX (#2321216), WI

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Here's what people have to say about Leilani Filipanko...

“My specialist was extremely nice and very patient with me. She was very knowledgeable and worked very hard to get the information that I needed. She does her job well.”

“She was been very patient with us . She has a Wonderful gift for explaining the very complex LTC products in an understandable way. If when we did not “get it”” she would find another way until we did understand. We never felt like we were being forced/pushed into a product but if we asked what she thought was our best choice she had an answer and a reason for her answer that was specific to our life situation. Ask for Leilani.”

“Very professional. Pleased with the experience.”

“(Leilani) cared about me as a person and not just a number. She interacted with me very well, and asked great questions. I found this process helped me get a better understanding of how the industry works. My experience was pleasant.”

“Leilani was able to clarify any questions I had regarding the policy we chose to use. She explained each step of the way and I felt I could contact her with any queries.”

 

What would you tell a friend or colleague about your experience?

“Very easy process and well educated representative to assist throughout the process.”

“Our questions were answered in a kind and patient manner.”

 

What did you find most useful about this process?

“The teaching us about the insurance and options.”

 

What would you tell a friend or colleague about your experience?

“Nice, helped us to understand it. Not pushy.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“She was very helpful and patient.”

 

What would you tell a friend or colleague about your experience?

“Very professional. No sales pressure.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

Very nice and very patient!

For what reason did you give a score of 10 our of 10 for your overall satisfaction?

“Representative has been very helpful and patient in assisting us through this process.”

 

What did you find most useful about this process?

“Leilani was able to quickly and succinctly answer all of my questions.”

 

What would you tell a friend or colleague about your experience?

“That representative was very helpful and gave good information.”

“She was very efficient and helpful. Great company to work with.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Thorough explanation of things I do not understand or needs clarification. Preliminary review of the questions that gives me the time to read and understand.”

 

What would you tell a friend or colleague about your experience?

“1. Process of applying is well explained and easy to navigate (through the) internet.
2. Patience of the counselor.
3. The assurance of counselor availability for clarification or seeking answers to whatever comes to mind related to the application and thereafter.
4. The counselor makes me feel at ease and be at peace in trusting her in the process.”