“I just completed an application for LTC insurance with Richard. This was the result of a couple of Zoom meetings where Rich provided me with an overview of this type of insurance and all the options available to me. He helped me understand the ins and outs of LTC insurance, which is quite complicated. I felt prepared to make an educated decision after talking with Rich. I also felt comfortable that he was being transparent with me and had a genuine concern to see that I chose the insurance best for my situation. I plan to recommend Richard to friends and family and I don’t do that lightly.”