“I reached out to a couple of folks on Long-Term Care, and the person who got back to me from LTC Consumer was the most responsive. I spoke with Cathy and she was so responsive. She worked with my schedule and fit it in the middle of my workday. I went back and forth with her several times around the specifics of what I was looking for and she listened very well. She also got back to me with the information, so I was really happy with her.”