For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Very professional. Richard took time to answer all my questions and helped me understand long term care insurance and make an informed decision. I didn’t feel at all pressured. ”


What did you find most useful about this process?

“Understanding the terms and options and what I could change in the future if I choose to.”


What would you tell a friend or colleague about your experience?

“I would recommend they talk with Richard as he is extremely helpful, professional, knowledgeable, and not at all pushy.”