“She was been very patient with us . She has a Wonderful gift for explaining the very complex LTC products in an understandable way. If when we did not “get it”” she would find another way until we did understand. We never felt like we were being forced/pushed into a product but if we asked what she thought was our best choice she had an answer and a reason for her answer that was specific to our life situation. Ask for Leilani.”