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Dan Payne

Consumer Specialist

DanPayne
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Dan joined the LTC Consumer team in 2015 after more than a decade working with one of the nations oldest and largest long term care insurance brokerage firms. His personal experience with close family members needing long term care, including the stress it caused others in the family, prompted Dan to make a career change to the long term care industry.

Dan’s experience with a variety of policies, including both traditional and asset-based solutions, allows him to design a long term care plan to meet the needs of his clients.

Prior to shifting his focus to the long term care industry Dan worked in the recruiting field for one of the nations leading recruiting firms.

Dan has held the CLTC (Certified in Long Term Care) designation since 2002.

NIPR:  6240113

Licensed in:  CA (#0I44175), CO, CT, FL, HI, ID, IL, IN, LA (#654586), MI, MS, MT, NJ, NM, NV, OR, PA, TX (#1976222), WA, WI

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Here's what people have to say about Dan Payne...

“Dan was very professional. He explained things very well. If I did have a question he had the answer right away.”

 

What did you find most useful about this process?

“How easy the application was.”

 

What would you tell a friend or colleague about your experience?

“How quick it was to sign up.”

“The agent understood our needs and financial status and directed us to a product that worked for us. (It was) less complex than I originally expected. He didn’t add on items we didn’t need. Dan was very patient and helpful with our busy schedules. He really understood our financial concerns and worked within our budget.”

For what reason(s) did you give a score of 10 out of 10 for your overall satisfaction?

“Very satisfied with Mr. Payne, very personable. Very pleasant to talk to, not pushy, a lot of knowledge.”

What did you find most useful about this process?

“Agent’s availability and time.”

 

What would you tell a friend or colleague about your experience?

“Relatively easy and painless.”

For what reason did you give a score of 9 out of 10 for your overall satisfaction?

“Knowledgeable, answered all of my questions, able to explain all aspects of the policy.”

 

What did you find most useful about this process?

“Provided me with a better understanding of this type of coverage.”

“Timely, professional, knowledgeable and easy to talk with. Helpful, easy, able to meet via phone around our schedule and the web aspect made everything easy to see and understand.”

“Dan was very detailed and thorough and answered all our questions.”

 

What would you tell a friend or colleague about your experience?

“That they can be confident about getting the information they need to make an informed decision.”

“Very professional and flexible with appointment. Agent was able to answer our questions.”

“Dan was thorough and patient in answering all of my questions. Informative and non-pushy, helpful, friendly.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Very informative presentation.”

 

What would you tell a friend or colleague about your experience?

“Easy and concise.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“(Dan had) patience with my crazy schedule. (He) explained things appropriately for my level of knowledge. Nice to work with. He answered every question I asked.”

“(Dan) was very helpful… answered my questions and explained everything.”

What did you find most useful about this process?

“Access to visualize information being discussed. Willingness and ease of response to questions.”

 

What would you tell a friend or colleague about your experience?

“No pressure, complete knowledge, and understanding of product and options.”

“Dan was VERY patient with me and all my questions. He was also available to meet in the evenings after my work day. (He) made it easy to understand, presented various scenarios and options.”

 

What did you find most useful about this process?

“Well, I learned about 200% more than I already knew about LTC, so that was a plus.”

“Friendly and timely service. Educated in area of expertise and presented well. Dan provided data to back up our need for the product. Very professional in delivery and genuine concern for our needs.”

“Dan was very thorough and extremely patient when answering our questions and concerns.”

“(Dan) was personable and answered our questions.”

 

What did you find most useful about this process?

“Being able to conference from home and sign the paperwork digitally.”

For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Knowledge, sincerity.”

 

What did you find most useful about this process?

“Ease of use.”

 

What would you tell a friend or colleague about your experience?

“Accurate information, not pushy.”

“He was patient, understood our concerns about dealing with someone we did not know, and giving our personal information out over the internet. Our experience was very good.”

For what reason did you give a score of 10 for your overall satisfaction?

“Communicative without pressure.”

 

What did you find most useful about this process?

“Detailed, patient explanation of posed questions.”

 

What would you tell a friend or colleague about your experience?

“There is so much misinformation about LTC insurance and its cost, that it may be worth your time to simply investigate the process.”

“Dan is very professional, friendly, and informative.”

“He was very knowledgeable and helpful and not aggressive.”

 

What would you tell a friend or colleague about your experience?

“That ours was positive and we didn’t feel pressured.”

For what reason did you give a score of 9 of 10 for your overall satisfaction?

“Knowledgeable about product and guidance to understanding product. Able to answer all questions.”

 

What did you find most useful about this process?

“Able to communicate directly online and view policy details, and quick process of making application.”

 

What would you tell a friend or colleague about your experience?

“Professional, prompt, knowledgeable, considerate, but not pushy or misleading.”

“Dan was very pleasant, knowledgeable with no pressure.”

 

What did you find most useful about this process?

“What LTC would cover as well as length of time it could be used.”

 

What would you tell a friend or colleague about your experience? 

“Easy, educational, not time consuming, sensible.”

“Excellent follow-up, informative, transparent, professional.”

“Dan was very friendly and helpful, answering any questions we had to our satisfaction.”

 

What did you find most useful about this process?
“Finding out what LTC was all about and being able to compare different premiums options. Being able to go over th einfo and having time to discuss it with my husband and daughter between the first phone call and the final call.”

 

What would you tell a friend or colleague about your experience?
“It was a good, comfortable and positive experience.”

“Dan was informative, knowledgeable, patient, and kind. Explained several options according to our needs. (He) was not pushy and was very knowledgeable.”

“Dan was very respectful and patient with us. He did a very thorough job of explaining our options and answering all of our questions and concerns.

… it is affordable and Dan accommodated our schedule so nicely to make it convenient for us. He checked on us from time to time to see if we were ready to set up a meeting but we never felt he was being pushy at all. He was very caring and took his time to explain the process with us.”

 

“Extremely satisfied, able to complete (application) at home, very easy.”

 

“Personable, and understood policy, did not push for something we did not want. Good explanations.”

“Dan was very attentive to my questions, comments, & valued my personal prior insurance experience. He kindly adjusted the coverages to meet my needs. He was actually the first one to contact me when I expressed an interest in LTC! Dan’s character was what stood out while visiting with him — that is a quality that is important when finding a professional in any industry.”

“Dan Payne went above and beyond in trying to find a plan that would serve our needs.”

“Very easy to communicate with, he showed us on the computer exactly what was going on.”

“He talked slowly which was very helpful to Sonny, my fiancee who is a thinker type. He took time to build rapport, and explained the product very well.  I understand long term care much better than I did before.  It is an important product that not everyone qualifies for. Check it out when your health is good and get your questions answered.”

“Dan has been incredibly helpful in explaining all the details of the process. And his patience in waiting for my situation to settle has been a big relief.  Relax and trust Dan.”

“Great job explaining the available options and guiding us through the process to select the right policy for us.  Dan is very easy to work with and does a very good job explaining the products and helping determine what’s right based on our needs.”

“Dan listened well and provided intelligent guidance. Great experience. No problems. Dan is very knowledgeable of the whole process.”

“Detailed information in easy to understand format to help make our decision.”

 

What did you find most useful about this process?

“Being able to see Dan’s screen as he explained and showed us options.”

Dan is easy to talk to and concise in his presentation.”

“Knowledgeable and trustworthy without pressure.”

Dan did an excellent job of explaining LTC and process of obtaining LTC insurance.”

“It was easy to contact your company and Dan’s response back was very quick. He was also very knowledgeable and helpful, but not pushy.”

 

What did you find most useful about this process?

“Knowing there were many options to choose from, yet Dan was able to guide us to which were the best options for us. Then gave us some time to choose from those options.

 

What would you tell a friend or colleague about your experience?

“You’re easy to work with and have many good products so they can find the one which is best for them at the best price.”

Dan knew his product and was able to answer all my questions. He was very considerate about my time also.  Good service and a reasonable price for my policy.”

“Very informative. Did not seem biased to a particular company. Tried to fit the company to my needs.”

“He was very knowledgeable and understanding.”

Dan listens and responds accordingly.  Dan is knowledgeable, helpful, and communicates clearly while explaining the coverage and the process.”

Dan was extremely helpful and patient in explaining the many options available.”

 

What would you tell a friend or colleague about your experience?

“That I spoke to a knowledgeable and helpful professional who took the time necessary to explain the whole underwriting process.”

Dan was very polite, friendly, answered all questions patiently, tried to work around our schedule.  Provided helpful information.”

“Easy to understand, very knowledgeable, courteous.”

Dan was very informative and wasn’t pushy.”

Dan was informative and easy to talk with.  The experience was non pushy and LTC will likely be necessary for most people that expect to live beyond 65.”