Dan Payne - LTC Consumer

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I appreciated Dan’s knowledge and work to identify the products that were available to me. Your representatives are aware of the available products and provide expertise in tailoring a solution that will best meet one’s needs.

Steve, CO

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Dan patiently answered all of our questions and gave sound advice. Dan obviously knows that building a relationship through active listening and honesty is important.

Susanne, OH

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Dan explained things well, answered all of my questions, and helped me navigate the decision making. Easy, clear process.

Peggy, NV

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Reason for 5 stars: Ease of speaking to. His patience was unwavering.

Cris, TX

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Awesome experience throughout this process – I was a skeptic going into this process, but my experience was awesome and concluded with my total satisfaction in a great product. I had not used an insurance broker prior to this encounter and I had a lot of questions about short and long term care products offered by various insurers. I mean a LOT of questions. It look several weeks and many video chats, emails and phone calls, but Dan was patient, informative and compassionate. He answered every question I had and honestly did not try to push me towards a particular product. My sister, who is a geriatric nurse, reviewed all of the information with me and she also had questions.

Maryann, MS

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“Dan was so helpful in explaining the policy to me and how to make it fit into my budget. This experience was first and foremost about education and clarifying what the insurance is to do. I did not feel like Dan was trying to ‘sell’ me something, but rather find out what I needed and then make suggestions. By the end of the transaction, I felt like I knew exactly what I was getting and where to go if I have any questions.”

-Kelly, IN 4/19/2024

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“Dan Payne was excellent in explaining LTC and taking care of our needs. Try to get Dan because he’s the best!”

-Richard, IL 3/8/2024

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“Dan was quick and readily understandable. We didn’t realize how important of a life change this is for my wife and I to get a policy. He has a great depth of knowledge and expertise, was able to explain all matters, and above all he was incredibly patient. Thank you, Dan, for all your help!”

-Kasey, OH 3/1/2024

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“Dan Payne was so easy to work with. I have a very busy schedule and he made it possible for us to connect and get our plans set up even though it took 6 weeks to accomplish. He was very resourceful and help us make good decisions. He has a wonderful personality and an endearing spirit. I’m so glad Zander has LTC Consumer as part of their portfolio of providers. This was a very easy process and I felt like I made good choice by getting long-term care insurance.”

-Carla, TX 2/2/2024

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“Dan Payne is excellent to work with. Very knowledgeable. Gives clients the information to make choices. A very good guy.”

-Richard, IL 1/31/2024

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“Dan Payne has been fantastic through the entire process. He was extremely thorough in explaining the different plans to us and offered his recommendations along the way. He is very prompt and efficient and was proactive in filling out the application in advance of our meeting. He was also very patient answering all of the questions we had along the way. Dan made this process smooth and efficient for my husband and I. Would highly recommend.”

-Rosemary, CT 1/25/2024

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“Knowledgeable, great follow up, quick and easy.”

-Dewayne, AZ 1/18/2024

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“Professional, respectful, information, good communication. I felt informed, safe, and respected.”

-Tiffany, CO 11/7/2023

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“Dan was very friendly, patient, knowledgeable, flexible and has access to various policies. He was able help us find a policy that meets our needs.”

-Rowena, IL 11/2/2023

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“Dan was very easy to work with and provides plenty of options and price points. He made it a very easy process for me.”

-Shaun, TX 10/18/2023

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“Excellent follow through, patient, and kind. [I had a ] simple and reasonably quick experience!”

-Julie, ID 10/10/2023

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“Dan is a great broker who has access to different types of plans. Dan was very patient, flexible and he explained the different types policies that match our needs.”

-Rowena, IL 9/5/2023

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“The agent was professional and patient; willing to explain and answer questions. Great experience!”

-Magaret, IL 8/29/2023

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“Dan was nice, informative, professional, and helpful.”

-Angela, MS 8/25/2023

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“Dan reached out to me quickly and set up an appointment to go over products that would suit my needs. He also followed up with me within a very timely manner. Very personable and not pushy. Also, [he] listened to what I was looking for and didn’t try to sell me something that I didn’t need.”

-Cheryl, CO 8/16/2023

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“He was very informative, polite and very patient with me. I’m not good at all this computer stuff. [These are] helpful people and I got a great policy.”

-Terry, NM 8/2/2023

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“Dan is very good to work with. Great service.”

-Jeremy, CO 7/18/2023

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“(Dan was) patient, professional, (and) persistent. Great guy and knowledgeable.”

-Mai, WI 5/22/2023

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“Dan did a great job of explaining everything and was very helpful in answering any questions I had.”

-Dusty, LA 5/16/2023

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“Dan was extremely helpful and worked very hard to get us what we were looking for. He is very knowledgeable about LTCI.“

-Michaela, MI 5/12/2023

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“Dan Payne thoroughly explained our different options regarding home and long term facility insurance. Extremely pleasant personality. (He) expertly understood our concerns and needs and recommended our optimum options.”

-Daniel, TX 5/10/2023

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“Dan Payne took time to explain things well and to answer our questions. He was personable and professional. The experience wasn’t as difficult as expected. Dan made it easy for us.”

-Suzanne, TX 5/10/2023

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“Very Professional. I found Dan very educated and smart. Took his time, explained every question we had, and spoke about those I had not thought of. He’s a credit to LTCConsumer.”

-Richard, IL 5/5/2023

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“I appreciate Dan’s listening skills, discernment of what I actually needed, and his follow through every step of the way. Dan Payne is professional, detailed, and thorough.”

-Phyllis, CO 4/17/2023

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“Very knowledgeable spoke with us on multiple different days at our convenience, had answers to all of our questions. If he could not answer it right then we scheduled in time at our convenience, and he had answers to those questions really knowledgeable and nice person. He was more than happy to work around our schedule. We talk to him on multiple different days, and he had an answer for every question that we could think of.”

-James, OH 4/13/2023

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“Dan listened to my needs, gave me knowledgeable advice. (He was) super patient and tolerant.”

-Sherrylyne, TX 4/7/2023

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“Dan Payne was extremely thorough. He responded promptly to my initial information request, and follow-up questions. He patiently discussed all of my options and guided me through them based on my financial situation. He gave me great confidence in the decisions I made based on his knowledge. He seems to be truly invested in his clients’ well-being. Highly informative. Low pressure. Very accessible. Extremely knowledgeable. Made me feel very comfortable about big decisions.”

-Rebecca, IN 4/3/2023

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“Very knowledgeable and professional agent. Application was surprisingly fast and painless. Extremely pleased.”

-Lynn, UT 2/16/2023

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“Dan clearly conveyed the information, gave me choices and was very knowledgeable. Excellent service and communication.”

-Robert, HI 2/10/2023

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“Dan Payne communicates clearly and concisely, answered all my questions, and took the time to educate me. Dan is courteous. Dan described the process and completed his deliverables on-time and was patient while I became comfortable with LTCI.”

-Michael, PA 12/20/2022

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“Response to initial information request was quick and knowledgeable. Process and options were explained well and final decision on options was clear and concise.”

-John, NJ 11/17/2022

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“Take time to talk to Dan and explore LTC Insurance benefits and qualities. He is attentive and knowledgeable. (Dan was) professional, (gave) quality advice, and (was) able to answer all questions.”

-Suzanne, AZ 11/4/2022

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“Dan was knowledgeable, helpful, kind and responsive. We enjoyed working with him very much. Excellent customer service, informative. (He) made the process simple.”

-Phyllis, MS 11/3/2022

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“Dan was very detailed on explaining how LTC works, he took his time making sure we understood what he was explaining… easy to talk to. It was easy and painless, good experience.”

-Jerry, LA 10/19/2022

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“(Dan was) transparent and frank about matters. Make the call.”

-Mark, IN 10/11/2022

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“Dan was on point, very helpful, and timely with a follow-up call.”

-Ella, TX 9/14/2022

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“Dan was very helpful in answering all my questions I had for him and was very patient and kind. I felt Dan was there to help make recommendations for my situation to help guide me to make the best decision.”

-Peggy, NV 9/12/2022

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“Dan was very cordial, informative, and helpful. He was a pleasure to work with. (He) answered all of our questions, supplied all the information we needed, and was a very nice guy.”

-Jay, LA 8/15/2022

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“(Dan) looked into different options and companies and laid out a plan he thought was best for me. He answered questions that we had.”

-Gene, IN 8/09/2022

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“The process was extremely smooth and Dan was very knowledgeable. Dan was very good in following up.”

-Fontella, TX 7/22/2022

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“Received great follow through and explanations of information through the process.”

-Lowell, AZ 6/22/2022

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“(Dan is) knowledgeable and caring. Prepared and responsive. It would have been a five, save for (an) initial proposal error.”

-James, TX 4/18/2022

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“(Dan is) knowledgeable, (a) teacher, down to earth, (and has) good follow-up and follow through.”

-Jennifer, CA 3/30/2022

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“Dan was very consistent, extremely helpful with thorough explanations of the process and the product. We found him to be extremely patient and understanding with us and our needs.”

What would you tell a friend or colleague about your experience?

“I would say that Dan will walk you through every step of the way, with kindness, patience, and tip top knowledge of the product and process. He will answer every question you have with clarity and knowledge.”

-Rebecca, CA 3/16/2022

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“(Dan) was very helpful in providing me the information and choices necessary to make a decision on which LTC company.”

-Tom, OH 3/9/2022

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“Dan was patient, pleasant, professional, and very knowledgeable. I would tell (a friend or colleague) that Dan knows what he is doing and is a good person to work with.”

-Carla, CA 2/28/2022

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“Product was cost effective and very adequate for our needs. (Dan) was truly helpful and was able to address all our concerns.”

-Ronald, TX 2/26/2022

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“(Dan was) informative and helpful.”

What would you tell a friend or colleague about your experience?
“Pretty pain-free.”

-Darwin, MI 1/29/2022

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“Dan was very knowledgeable, informative and did not pressure us to make a decision.”

-Erik, CA 1/7/2022

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“Dan Payne was excellent at answering all my questions and concerns. In speaking with (him) I found him to be very knowledgeable in his field and very professional in his attitude.”

-Joseph, TX 1/2/2022

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“Dan found a couple of different plans for me when I was contemplating Long Term Care Insurance. He was knowledgeable and kept in contact with me even though I was taking my time studying and deciding which way I wanted to go.”

-Theresa, MT 11/11/2021

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“Dan was a very helpful and professional insurance agent. He was able to answer all of our questions and exceeded the expectations we had for this experience. I would highly recommend him to anyone who is in the market for this coverage.”

-Louis, OH 9/8/2021

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“Working with Dan was quick and easy to do! I would totally recommend anyone to work with him if you have insurance needs. I reached out online (after office hours) and the next day (a Sunday might I add), I heard from Dan! He helped me find a LTC plan in Washington before the deadline! Many others turned me away (as everyone in WA scurries to find a LTC plan), but not Dan! My application has been submitted and now it’s in the underwriting process. Thanks Dan!”

-Kashmir, WA 8/14/2021

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“Dan provided outstanding service. He was informative, never pushy, and performed follow-up with phone calls keeping me updated with the latest info. When under a tight deadline he was able to get me the policy that fit my needs. My hat goes off to him!”

-Charles, WA 8/10/2021

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“Due to a change in legislation for Washington State, I knew I needed to find my own LTC insurance plan. I found Dan through Zander Insurance, and he was a great help through the research and application process. He was very thorough in explaining the different plans that were offered to us, and gave us insight into what he thought would be the best to match what the state will ofer so we can opt out. He was very communicative and made the process easy. I would recommend him, and would work with him again if needed.”

-Megan, WA 6/21/2021

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“Dan was responsive, knowledgeable and appeared to have our best interests in mind when talking with Michelle and me about long term care coverage. In two sessions we were able to get through a topic we knew little about and explore several options for both of us. We wouldn’t hesitate to recommend Dan to someone else.”

-Tony, WA 6/4/2021

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“Dan responded to my inquiry quickly and got me through the process with minimal interruption to my day. Further, he did so in the crush of a new government tax tat has greatly increased his workload. I was impressed and am appreciative.”

-Daniel, WA 6/4/2021

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“Dan made the process of signing up for LTC Insurance quick, easy and painless. He explained the process thoroughly and took the time to answer any questions my wife and I had. If you’re interested in LTC Insurance, contact this company, you’ll be satisfied. A+.”

-Robert, NJ 6/2/2021

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“Dan was great to work with and took the time to answer all of my questions being honest and transparent. Made it easy to discuss options over the phone after normal business hours and able to view his screen to show us the documentation he created.”

-Tiffany, WA 5/28/2021

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“Dan was responsive, helpful, and understood the situation so many people (including myself) now find themseves in with regards to the Washington Long-Term Care Tax. I appreciated that he considered my time valuable and made an effort to simplify and speed the process. I would recommend him to anyone looking for LTCI.”

-Rebekah, WA 5/12/2021

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“Dan was exactly the salesperson we were looking for in an agent. He was professional, knowledgeable and very thorough in his explanations of the type of coverage offered and in explaining what coverage was the best fit for us. I would highly recommend him to anyone.”

-Barb, OH 4/23/2021

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“Dan has done such a great job getting us started on our long term care insurance application. He responded to our inquiry promptly and helped us find the best option for our Washington state situation requiring a minimally acceptable policy. We greatly appreciate the assistance to this point.”

-Jeffrey, WA 4/23/2021

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“My wife and I worked with Dan, (who was) recommended to us through the Dave Ramsey Financial organization. With Dan’s expertise we were able to navigate the complex world of short and long term care for “end of life” issues. We found Dan to be knowledgeable, able to answer all of our questions clearly while understanding our financial situation. He was prompt with getting back to us with alternative plan possibilities that met our long-term goals. We would definitely recommend him for “end of life” financial planning needs.”

-Dennis, OH 3/30/2021

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“My husband and I recently spoke with Dan about LTC. Dan was informative, patient, personable, and sensitive to our needs. He answered all our questions and answered some we did not know we had! I will definitely call Dan in the future, if we have any questions.”

-Mary, LA 3/24/2021

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“Dan was extremely professional, knowledgeable, and took time to explain about the LTC products as well as the various features of the policies. He also answered the multiple questions I had. All this led me to choose a LTC plan that I felt was the best fit for me. Thank you.”

-Patricia, TX 3/23/2021

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“Dan made this process so smooth. He listened for the insurance I am looking for within my price point. I appreciate the ease of doing business with the online tools. I was provied a clear explanation of the product and all of my questions were answered. The next steps were explained verbally and then followed up by email.”

-Barb, WI 2/19/2021

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“Dan was wonderful to work with – he spent a lot of time assisting us; presenting us with multiple LTC Insurance options, answering all of our questions, while always keeping our budget in mind. We could not ask for better customer service and we are grateful for the referral from Zander.”

-Drue, AZ 1/20/2021

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“Dan was very receptive to my needs and my concerns. He was consistent about contacting me and scheduling appointments accordingly. He is very knowledgeable and was helpful in picking a plan that suited my needs. I would recommend him in the future.”

-Leland, CO 1/13/2021

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“My agent, Dan, was very informative and helpful. He explained things very well and outlined the best options for my situation. He gave me time to think things over and was not pressuring in any way for me to make an immediate decision. I like that Dan was understanding and asked questions that pertained to my situation to help me make a better decision on the insurance that I would like or need (both on price and coverage).”

-Christopher, AZ 11/14/2020

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“Dan was my specialist. I’m a person who prefers to know every possible option, and Dan was gracious enough to oblige as we talked through multiple policies and how to combine them to meet my needs.”

-Rania, IL 7/25/2020

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“Dan has been tremendously patient and helpful in providing me with the necessary information to make an informed decision regarding LTC insurance. I appreciate, greatly, his openness and flexibility in scheduling times to speak with me to answer all of my questions.”

-Margaret, FL 7/19/2020

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“Dan was on time, clear and informative. He was knowledgeable of the LTC industry. The software he used – so we could see exactly what he was talking about in real time – was excellent. He moved the process along and answered our questions effectively. The attachments he sent us were helpful. The quotes he sent us were laid out in a way that helped us make decisions quickly. The Mutual of Omaha brochure helped us to understand the items on the quote too.”

-Terry, MI 6/24/2020

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“I was blown away by the professionalism. I felt that I was not talking to a car salesman two minutes into our meeting. I was actually talking to a human being who had our best interest in mind. Never was pressured into any different plan. Just was shown different plans and pointed out the differences but that the ultimate decision was ours. Thank you. Thank you.”

-Leonard, KY 5/19/2020

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“We met Dan through a third party connection. From the first moment Dan put us at ease with the process, explained each step completely and assisted us with completion of everything. He was professional and very knowledgeable with all information. We were very pleased with the experience.”

-Joy, MS 5/7/2020

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“As a caregiver for three of my loved ones who did not have long term care insurance, I understood the physical, emotional, spiritual and financial stress that can overwhelm a family. In my desire not to put this burden on my children, I decided to navigate long term care planning and I was led to Dan of LTC Consumer specialists through Zander Insurance. Dan was very patient, knowledgeable, attentive and receptive to my many questions. His detailed and thorough explanation convinced me that this is the right thing to do.”

-Maria, TX 4/21/2020

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“From the first callback to the last detail to send my insurance application I was more than happy with Dan’s communication and patience with me as I was sick for two entire weeks with the flu. I appreciated his promptness and professionalism.”

-Deanna, OR 3/17/2020

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“I went through Dave Ramsey and Zander Insurance and my experience with LTC Consumer has been good. I appreciated the agents who I spoke with. Working with LTCI has given me some sense of peace of mind knowing that I’m in the process with getting the things in order that I think are important based on the stage of life I’m in. It’s been a very smooth and informative experience. And it has also been an easy way to navigate something that I wasn’t familiar with.”

-Barbara, CA 2/16/2020

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“My parents and grandparents have LTCI. I got mine this year and my experience has been good. It’s insurance used for a nursing home or private care that your insurance won’t cover when you get old. It protects your assets.”

-Ginger, HI 1/18/2020

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“Very knowledgeable and a lot of experience with LTC and is able to communicate that information to the client. Ask for Dan, you can trust him to offer you the LTC product that fits your needs.”

-Mike, CA 3/2/2020

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“Dan was very personable, patient, and extremely helpful. (He made it easy) for us to make a decision.”

-Janeal, CO 2/11/2020

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“Pleasant and clear to speak to and answered my questions concisely.”

-Glenda, AZ 2/9/2020

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“(Dan) was prompt, concerned and efficient.”

What would you tell a friend or colleague about your experience?

“That my need was met in a professional way by a professional who knew his field.”

-Lloyd, MI 1/31/2020

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“I feel Dan was very helpful and accommodating, patient, and answered our questions thoroughly. (He) helped us find an affordable Long Term Care Insurance (policy).”

-Beverly, CA 1/27/2020

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“Dan took the time to explain all options and we never felt rushed. (He) set up appointments and was always on time or early. Also very knowledgeable.”

-Donald, ID 1/25/2020

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“He provided an excellent plan for us. It’s a great compromise that allows us to afford coverage.”

What would you tell a friend or colleague about your experience?

“I would just let them know it’s worth their time to listen.”

-Terry, MT 1/22/2020

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“Dan is knowledgeable about the products he sells, professional and respectful of time constraints when speaking with us. I felt comfortable knowing he had his facts straight.”

-Janice, LA 1/14/2020

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“Very knowledgeable, customer centric, explores various options. Personalize attention, knowledge about the product, advice provided.”

-Danny, IN 12/26/19

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“It was quick and easy, his explanations were on point. Nothing could be easier to do for a good night of sleep.”

-Karen, TX 10/3/19

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“Dan was very personable and seemed to know what he was doing. I felt like he wanted me to have the best deal for my buck. He wouldn’t do anything until he knew we understood what he was presenting and that we were in agreement with the terms of the process. I feel comfortable with him.”

-Dennis, WA 9/24/19

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For what reason did you give a score of 5 stars out of 5?

“Explanation of the insurance. Great service.”

-Timothy, CA 8/31/19

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“No pressure interactions, very considerate and knowledgeable.”

-Elana & Jonathan, CT 7/22/19

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“Specific personal attention and attention to details. Friendly and super responsive. An intelligent, thorough process guided by a skilled and qualified person who took care of my needs.”

-Dan, ID 6/28/19

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“Dan was very responsive and a good listener. (He gave) good guidance on what is covered, options, prices.”

-Larry, IL 6/27/19

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“Dan was very professional. He explained things very well. If I did have a question he had the answer right away.”

What did you find most useful about this process?

“How easy the application was.”

What would you tell a friend or colleague about your experience?

“How quick it was to sign up.”

-Donna, WI 5/9/19

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“The agent understood our needs and financial status and directed us to a product that worked for us. (It was) less complex than I originally expected. He didn’t add on items we didn’t need. Dan was very patient and helpful with our busy schedules. He really understood our financial concerns and worked within our budget.”

-Kim, TX 3/12/19

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For what reason(s) did you give a score of 10 out of 10 for your overall satisfaction?

“Very satisfied with Mr. Payne, very personable. Very pleasant to talk to, not pushy, a lot of knowledge.”

-William, PA 3/11/19

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What did you find most useful about this process?

“Agent’s availability and time.”

What would you tell a friend or colleague about your experience?

“Relatively easy and painless.”

-Celia, CA 2/25/19

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For what reason did you give a score of 9 out of 10 for your overall satisfaction?

“Knowledgeable, answered all of my questions, able to explain all aspects of the policy.”

What did you find most useful about this process?

“Provided me with a better understanding of this type of coverage.”

Ricky, LA 2/5/19

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“Timely, professional, knowledgeable and easy to talk with. Helpful, easy, able to meet via phone around our schedule and the web aspect made everything easy to see and understand.”

-Jerry & Barbara, LA 10/31/18

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“Dan was very detailed and thorough and answered all our questions.”

What would you tell a friend or colleague about your experience?

“That they can be confident about getting the information they need to make an informed decision.”

-William, LA 10/30/18

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“Very professional and flexible with appointment. Agent was able to answer our questions.”

-Randy, LA 10/29/18

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“Dan was thorough and patient in answering all of my questions. Informative and non-pushy, helpful, friendly.”

-Lisa, HI 10/25/18

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For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Very informative presentation.”

What would you tell a friend or colleague about your experience?

“Easy and concise.”

-William, LA 10/8/18

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For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“(Dan had) patience with my crazy schedule. (He) explained things appropriately for my level of knowledge. Nice to work with. He answered every question I asked.”

-Stacie, TX 10/7/18

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“(Dan) was very helpful… answered my questions and explained everything.”

-Cathy, IL 09/06/18

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What did you find most useful about this process?

“Access to visualize information being discussed. Willingness and ease of response to questions.”

What would you tell a friend or colleague about your experience?

“No pressure, complete knowledge, and understanding of product and options.”

-Janet, CA 7/10/18

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“Dan was VERY patient with me and all my questions. He was also available to meet in the evenings after my work day. (He) made it easy to understand, presented various scenarios and options.”

What did you find most useful about this process?

“Well, I learned about 200% more than I already knew about LTC, so that was a plus.”

-Patricia, WA 6/27/18

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“Friendly and timely service. Educated in area of expertise and presented well. Dan provided data to back up our need for the product. Very professional in delivery and genuine concern for our needs.”

-Randy, PA 6/27/18

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“Dan was very thorough and extremely patient when answering our questions and concerns.”

-Dan, CT 4/10/18

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“(Dan) was personable and answered our questions.”

What did you find most useful about this process?

“Being able to conference from home and sign the paperwork digitally.”

Dan & Kim, OR 4/5/18

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For what reason did you give a score of 10 out of 10 for your overall satisfaction?

“Knowledge, sincerity.”

What did you find most useful about this process?

“Ease of use.”

What would you tell a friend or colleague about your experience?

“Accurate information, not pushy.”

-Rose, IL 3/27/18

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“He was patient, understood our concerns about dealing with someone we did not know, and giving our personal information out over the internet. Our experience was very good.”

-Cheri, IL 3/21/18

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For what reason did you give a score of 10 for your overall satisfaction?

“Communicative without pressure.”

What did you find most useful about this process?

“Detailed, patient explanation of posed questions.”

What would you tell a friend or colleague about your experience?

“There is so much misinformation about LTC insurance and its cost, that it may be worth your time to simply investigate the process.”

-Larry, IN 03/14/18

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“Dan is very professional, friendly, and informative.”

-Robert, TX 03/09/18

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“He was very knowledgeable and helpful and not aggressive.”

What would you tell a friend or colleague about your experience?

“That ours was positive and we didn’t feel pressured.”

-Patricia, PA 01/31/18

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For what reason did you give a score of 9 of 10 for your overall satisfaction?

“Knowledgeable about product and guidance to understanding product. Able to answer all questions.”

What did you find most useful about this process?

“Able to communicate directly online and view policy details, and quick process of making application.”

What would you tell a friend or colleague about your experience?

“Professional, prompt, knowledgeable, considerate, but not pushy or misleading.”

-Kent, IL 11/18/17

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“Dan was very pleasant, knowledgeable with no pressure.”

What did you find most useful about this process?

“What LTC would cover as well as length of time it could be used.”

What would you tell a friend or colleague about your experience?

“Easy, educational, not time consuming, sensible.”

-David, TX 10/03/17

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“Excellent follow-up, informative, transparent, professional.”

-Jimmy, TX 9/11/17

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“Dan was very friendly and helpful, answering any questions we had to our satisfaction.”

What did you find most useful about this process?
“Finding out what LTC was all about and being able to compare different premiums options. Being able to go over th einfo and having time to discuss it with my husband and daughter between the first phone call and the final call.”

What would you tell a friend or colleague about your experience?
“It was a good, comfortable and positive experience.”

-Syd, WA 9/3/17

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“Dan was informative, knowledgeable, patient, and kind. Explained several options according to our needs. (He) was not pushy and was very knowledgeable.”

-Maryjo, CA 7/17/17

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“Dan was very respectful and patient with us. He did a very thorough job of explaining our options and answering all of our questions and concerns.

… it is affordable and Dan accommodated our schedule so nicely to make it convenient for us. He checked on us from time to time to see if we were ready to set up a meeting but we never felt he was being pushy at all. He was very caring and took his time to explain the process with us.”

-Carrie, IN 05/09/2017

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“Extremely satisfied, able to complete (application) at home, very easy.”

-Robert, FL 05/08/2017

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“Personable, and understood policy, did not push for something we did not want. Good explanations.”

-Nick, CO 04/12/2017

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“Dan was very attentive to my questions, comments, & valued my personal prior insurance experience. He kindly adjusted the coverages to meet my needs. He was actually the first one to contact me when I expressed an interest in LTC! Dan’s character was what stood out while visiting with him — that is a quality that is important when finding a professional in any industry.”

-Jim, TX 03/29/2017

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“Dan Payne went above and beyond in trying to find a plan that would serve our needs.”

– Linda, IN 2/26/17

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“Very easy to communicate with, he showed us on the computer exactly what was going on.”

– Larry, MI 2/06/17

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“He talked slowly which was very helpful to Sonny, my fiancee who is a thinker type. He took time to build rapport, and explained the product very well. I understand long term care much better than I did before. It is an important product that not everyone qualifies for. Check it out when your health is good and get your questions answered.”

– Aisha, ID 2/06/17

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“Dan has been incredibly helpful in explaining all the details of the process. And his patience in waiting for my situation to settle has been a big relief. Relax and trust Dan.”

– Chris, CA 2/06/17

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“Great job explaining the available options and guiding us through the process to select the right policy for us. Dan is very easy to work with and does a very good job explaining the products and helping determine what’s right based on our needs.”

– Thomas, PA 2/05/17

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“Dan listened well and provided intelligent guidance. Great experience. No problems. Dan is very knowledgeable of the whole process.”

– James, TX 01/16/17

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“Detailed information in easy to understand format to help make our decision.”

What did you find most useful about this process?

“Being able to see Dan’s screen as he explained and showed us options.”

– Alison, WA 07/14/16

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“Dan is easy to talk to and concise in his presentation.”

– Karen, CO 5/13/16

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“Knowledgeable and trustworthy without pressure.”

– Kirby, CA 04/19/16

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“Dan did an excellent job of explaining LTC and process of obtaining LTC insurance.”

– Roger, CA 02/26/16

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“It was easy to contact your company and Dan’s response back was very quick. He was also very knowledgeable and helpful, but not pushy.”

What did you find most useful about this process?

“Knowing there were many options to choose from, yet Dan was able to guide us to which were the best options for us. Then gave us some time to choose from those options.

What would you tell a friend or colleague about your experience?

“You’re easy to work with and have many good products so they can find the one which is best for them at the best price.”

– David & Ruth, WA 02/07/16

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“Dan knew his product and was able to answer all my questions. He was very considerate about my time also. Good service and a reasonable price for my policy.”

– Linda, OR 02/05/16

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“Very informative. Did not seem biased to a particular company. Tried to fit the company to my needs.”

– Barbara, OR 12/28/15

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“He was very knowledgeable and understanding.”

– Tod, HI 12/25/15

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“Dan listens and responds accordingly. Dan is knowledgeable, helpful, and communicates clearly while explaining the coverage and the process.”

– Rebecca, OR 12/21/15

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“Dan was extremely helpful and patient in explaining the many options available.”

What would you tell a friend or colleague about your experience?

“That I spoke to a knowledgeable and helpful professional who took the time necessary to explain the whole underwriting process.”

– Tony, MI 09/29/15

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“Dan was very polite, friendly, answered all questions patiently, tried to work around our schedule. Provided helpful information.”

– Joann, TX 9/05/15

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“Easy to understand, very knowledgeable, courteous.”

– Hope, FL 8/14/15

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“Dan was very informative and wasn’t pushy.”

– Laura, CA 8/12/15

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“Dan was informative and easy to talk with. The experience was non pushy and LTC will likely be necessary for most people that expect to live beyond 65.”