What happens at Long-Term Care Insurance Claim Time?

When you’ve invested years of insurance premiums into your long-term care policy, you want to make sure that when the time comes, you’ll receive the funds you need at a time when you need them the most. That is why LTC Consumer specialists only work with top-rated insurance carriers with excellent claims records and customer experiences.

The claims process begins with a doctor’s visit documenting that the policy holder needs help with 2 out of 6 Activities of Daily Living or that they have a cognitive impairment. The policy holder or a family member or friend then needs to find the policy, which will have support phone numbers and the policy number. Call the carrier and ask to speak to the claims department. If the policy holder is unable to call, make sure the caller has power of attorney, the policy number, claimant’s address and social security number.

Most carrier claims departments are extremely helpful and can provide forms, websites, and additional resources if need be. Once the claim is submitted the carrier will review and send a written notification. If there are any issues, LTC Consumer suggests reaching out to Amada Senior Care. They provide claim support and long-term care providers.

Most carrier claims departments are extremely helpful and can provide forms, websites, and additional resources if need be.
Most carrier claims departments are extremely helpful and can provide forms, websites, and additional resources if need be.

Once the elimination period is passed, the policy will begin payment. Usually insurance carriers require written invoices for payment, and then they will pay the provider or the policy holder depending on the original structure of the policy.

“Once everything is settled, you can rest easy knowing your retirement is secure and your care is being paid for.”

Claim time can be extremely stressful for the policy holder and the loved ones. It is important to read everything thoroughly and carefully to make sure all requirements are being filled. However, once everything is settled, you can rest easy knowing your retirement is secure and your care is being paid for. Contact a long-term care specialist today and create a strategy for your future.

For more LTCI claims reading: https://ltcconsumer.com/category/long-term-care-insurance-claims/